Instructional Designer

Requisition ID: #

Join a purpose-driven, winning team committed to results within an inclusive and high-performing culture.

The Role

Contribute to the overall success of Canadian Fraud Management by executing specific goals, plans, and initiatives that support the team's business strategies and objectives. Ensure all activities comply with regulations, audit protocols, internal policies, and procedures.

The Instructional Designer is responsible for developing learning content based on established frameworks.

Is this role right for you? In this role, you will:

• Execute change requests for updated and new training content, including version accuracy, request requirements, and formatting and language standards.
• Develop or advise on the overall framework, design, and strategy of courses, ensuring alignment with learning needs and service level agreements.
• Create mock-ups and scripts of storyboards to support digital learning content development.
• Ensure usability and accessibility of learning material by utilizing technical digital knowledge to develop accessible digital content.
• Maintain learning programs to ensure content is current, user-friendly, and troubleshoot technical issues.
• Provide end-user support and resolve low-risk inquiries and concerns.

Do you have the skills to succeed in this role? We’d love to hear from you if you have:

• 2+ years of experience in learning design within a corporate environment.
• Expertise in training and development standards and methodologies.
• Strong design, organization, and planning skills.
• Excellent written and verbal communication skills.
• Results-oriented with the ability to work effectively in a fast-paced environment.

What’s in it for you?

• Lead strategic projects with significant impact on business growth.
• Work in a culture that promotes teamwork, cross-functional collaboration, and values diversity.
• Opportunity to work with an enthusiastic team dedicated to client success and operational excellence.
• Potential to evolve the role and take on more responsibilities as risks emerge.
• Hybrid work environment supporting work/life balance.

Location

Canada: Ontario: Toronto

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future." We help our customers, families, and communities succeed through a broad range of financial services.

We value diverse skills and experiences and are committed to an inclusive, accessible environment. If you require accommodations during the recruitment process, please inform our Recruitment team. Candidates must apply online to be considered. We appreciate all applicants; only those selected for an interview will be contacted.