Installed Sales Manager

Carter Lumber; Eastern Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Installed Sales Manager, where you will oversee installation services and manage a dedicated team of installers. This role is essential for ensuring high-quality workmanship and customer satisfaction, as you will coordinate schedules, solve problems, and ensure compliance with safety standards. With a strong commitment to service and the ability to analyze market opportunities, you will play a vital role in driving sales growth. If you have a passion for building materials and installation, this position offers a rewarding opportunity to make a significant impact in the industry.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

Employer-matching 401(k) Plan

Qualifications

• 2+ years of installed sales or related experience is required.
• Strong knowledge of installation methods and customer service skills.

Responsibilities

• Oversee installation services and manage schedules for installers.
• Identify and recruit qualified personnel and ensure compliance with standards.

Skills

Problem-solving

Organizational skills

Communication skills

Customer service

Knowledge of installation methods

Judgment and analysis

Education

2+ years of experience in installed sales or related field

Job description

A Carter Lumber Installed Sales Manager is responsible for overseeing various installation services, repairs, and remodeling work performed by installers, both employees and subcontractors, as well as managing installation schedules. Knowledge of building materials, local building codes, and proper installation techniques will be vital in this position’s success, as well as a strong commitment to customer service. A strong belief in the mission and goals of the company is necessary for this position.

Requirements:

• Must possess 2+ years of installed sales or related building materials or installation experience.
• Strong knowledge of installation methods and process improvements.
• Ability to solve problems by using strong judgment in analyzing, troubleshooting, and evaluating the problem.
• Possess excellent organizational, communication, and customer service skills.
• Ability to analyze and provide recommendations to solve problems.
• Must have a valid driver’s license and a reliable vehicle.

Responsibilities:

Program Management:

• Identifies and recruits qualified field personnel and subcontractors.
• Ensures all paperwork requirements are met.
• Ensures that installers are completing work according to the company’s code of conduct.
• Works closely with the Installed Service Manager to create a strong installed sales team to meet company sales and margin goals.

Job Management:

• Schedules and coordinates installed services.
• Works with existing sales force to identify installed sales opportunities and makes installed sales presentations to potential customers.
• Researches and identifies market opportunities and trends to grow installed sales.
• Ensures that jobs are completed timely and according to contract.
• Solves issues in a patient and understanding manner while ensuring the customer is treated with the utmost respect and given the highest quality of workmanship.

Safety:

• Ensures Installers are performing their job in a safe manner and that OSHA regulations are being followed.
• Directs and facilitates best practices to ensure safety standards are being met by conducting inspections.

Knowledge & Training:

• Ability to direct and train Installers effectively to ensure the guidelines and requirements are being met per regulatory agencies.
• Ensures the Installer has the training needed to install the product safely and efficiently.

Benefits Provided (full-time employees):

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Employer-matching 401(k) Plan
• Military encouraged to apply!