Installation Technician

Securitas Technology Canada; Dartmouth; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading security solutions provider is seeking an Installation Technician in Dartmouth, Nova Scotia. The role involves installing and servicing security systems such as Card Access and CCTV. Candidates must have a college diploma in electronics, excellent troubleshooting skills, and be able to work on a 24-hour on-call rotation. This position offers comprehensive benefits from day one and opportunities for professional growth.

Benefits

Full Benefits as of Day 1

Retirement Plans as of Day 1

Paid vacation

Educational Assistance

Exceptional growth opportunities

Qualifications

• Must have a College diploma in electronics or related studies.
• A+ certification is in progress or planned.
• Ability to work on a 24-hour on-call rotation including weekends.

Responsibilities

• Install, configure and service Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems.
• Conduct product installations and site surveys as required.
• Provide technical and user support to clients.

Skills

Excellent computer skills

Ability to diagnose problems quickly

Excellent verbal communication

Proficient writing skills

Ability to work on a 24-hour on-call rotation

Education

College diploma (DEC) in electronics or related studies

Tools

Tools for equipment repair

Job description

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Securitas Technology is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world.

Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Summary

Under the supervision of the District Installation Manager, the Security System Technician will be responsible for installing, configuring and servicing all Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems for the clients of Securitas. The candidate will ensure optimum installation of new security systems to meet clients’ needs and provide proper utilization of these systems. This candidate will also provide service to existing systems which includes preventative maintenance, emergency maintenance as well as troubleshooting and repairs.

Key Responsibilities

• Performing product installations, reconfigurations, removals or relocations as required as well as site surveys as required
• Attending to all service calls received from customers via the company dispatcher or directly. Contacting customers following the notification of each service call as per procedures. Repairing, using various tools and measuring meters, defective equipment in order to restore it to proper working condition
• Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer’s equipment in accordance with the terms of service agreements
• Providing technical and user support by directing and assisting clients in the operation of the products thereby assuring their most efficient use
• Managing service call routing in order to maximize time utilization
• Diligently completing and submitting work orders as per set procedures. All work orders completed at the client’s site must contain serial numbers of equipment and must be signed by the client’s designated authority
• Participating in training sessions as required by the company in order to maintain adequate levels of skills and knowledge
• Picking up media image material from clients as required
• Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis
• Maintaining service vehicle stock of all parts, supplies and equipment. Ensuring that all used stock is diligently recorded on work orders
• Participating in the quarterly inventory counts of vehicles or warehouses as required

Requirements

College diploma (DEC) in electronics or related studies

Excellent computer skills : A+ certification in progress or planned

Ability to diagnose problems quickly and correctly

Ability to work on 24 hour-on-call rotation (including weekends and holidays)

Excellent verbal communication and interpersonal skills

Proficient writing skills

Valid Driver’s License with a clean driving record

Benefits

Full Benefits as of Day 1

Retirement Plans as of Day 1

Paid vacation, holiday

Educational Assistance

Company Training Program

Exceptional growth opportunities

Securitas Electronic Security is an Affirmative Action / Equal Opportunity

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Security and Investigations

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