Installation Services Sales Specialist

J.D. Irving, Limited; Moncton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in installation services is seeking experienced Sales Associates for their Kent store in Moncton. The role involves driving sales, understanding customer needs, and collaborating with project coordinators. Candidates should have a strong foundation in sales, excellent communication skills, and be organized. Bilingual proficiency in French and English is an asset. Competitive compensation and benefits are offered.

Qualifications

• Strong foundation in sales and customer service.
• Excellent communication and teamwork skills.
• Organized, capable of managing deadlines.

Responsibilities

• Drive sales through customer engagement.
• Understand customer needs for project solutions.
• Document all sales activities in the CRM system.

Skills

Sales and customer service experience

Problem-solving ability

Excellent communication

Ability to manage multiple projects

Proficient in Microsoft Office

Bilingual in French/English

Job description

We are looking to expand our team with experienced Sales Associates for Installation Services. This position will be for our Kent store located at – 50 Moncton Street, Moncton, NB.

This position will focus on Windows, Doors, and Siding.

Qualifications

• A strong foundation in Sales and customer service
• Problem solver who can work with minimal supervision
• Excellent communication and team player
• Organized, capable of managing multiple projects, meeting deadlines and sales objectives
• Proficient in Microsoft Office and willing to learn new software programs
• Ability to travel to customer sites; a valid driver’s license is required
• Knowledge of building materials and the construction process is an asset
• Strong verbal and written communication skills; bilingual in French/English is an asset

Responsibilities

• Drive sales through customer engagement, suggestive selling, and sharing product knowledge
• Understand customer needs and recommend the best solutions for their projects
• Provide customers with an exceptional experience
• Prepare estimates and negotiate installation service agreements
• Collaborate with project coordinators to align projects between installation professionals and customers
• Build and maintain new business relationships for repeat business
• Oversee relationships with customers managed by the installed sale team
• Resolve customer challenges efficiently and promptly
• Document all sales activities in the company CRM system and keep records current
• Take initiative and confidently manage customer interactions
• Stay informed about the latest product trends and market conditions
• Demonstrate high standards of safety and customer service