Installation Coordinator

Canco ClimateCare; Newmarket; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading installation service provider in Newmarket, ON, is seeking an Installation Coordinator to ensure timely and satisfactory installation services. Responsibilities include coordinating technicians, handling customer communication, and managing documentation. Ideal candidates will have strong organizational and customer service skills, alongside a high school diploma or equivalent. This full-time role requires proficiency in scheduling tools and previous experience in a related field is a plus.

Responsibilities

• Coordinate and oversee installation activities for timely completion.
• Schedule and dispatch technicians while confirming appointments with customers.
• Provide customer service and support during installations.

Skills

Customer Satisfaction and Customer Service skills

Strong Communication skills

Effective Organization Skills

Ability to conduct Training sessions

Excellent time management and multi-tasking abilities

Proficiency with computer software and scheduling tools

Education

High school diploma or equivalent

Additional relevant certification

Job description

Company Description

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Role Description

This is a full-time on-site role for an Installation Coordinator located in Newmarket, ON. The Installation Coordinator will be responsible for coordinating and overseeing installation activities to ensure timely completion and customer satisfaction. The role involves scheduling and dispatching technicians, communicating with customers to confirm appointments, and providing customer service and support. Additionally, the Installation Coordinator will manage records, prepare necessary documentation, and conduct training sessions for new team members.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Effective Organization Skills
• Ability to conduct Training sessions
• Excellent time management and multi-tasking abilities
• Proficiency with computer software and scheduling tools
• Previous experience in installation coordination or a related field is a plus
• High school diploma or equivalent required; additional relevant certification is a plus