Installation Coordinator

Medline Sinclair; Edmonton; On-site; CAD 47,000 - 71,000; Full time

Job summary

Medline Canada, Corporation is seeking an Installation Coordinator to manage dental equipment installation projects from contract to completion. You will coordinate between customers, sales, installation teams, contractors, designers, warehouses and logistics partners to keep projects on schedule.

The role requires coordinating resources, communicating proactively with customers, and ensuring site readiness, scheduling, issue resolution and orderly project closeout. Equal opportunity employer.

Qualifications

• Post-secondary education in Business Administration, Operations, Logistics, Project Management or related discipline.
• Equivalent experience may be considered.
• 3+ years of experience in project coordination, installation coordination, construction coordination, service operations or logistics.
• Experience working with customers, vendors and contractors.

Responsibilities

• Coordinate installation projects from signed contract through project completion.
• Track project milestones and ensure activities remain on schedule.
• Maintain accurate project information and documentation in company systems.
• Identify and elevate project risks, delays, or issues.
• Coordinate equipment shipments, deliveries, and mover requirements.
• Work with internal teams to ensure equipment is available for scheduled installations.
• Act as the primary point of contact for customers throughout the installation process.
• Provide project updates and coordinate schedule changes when required.
• Coordinate pre-installation site assessments and verify site readiness.
• Schedule installation resources, technicians, and third-party trades to meet timelines.
• Coordinate follow-up visits and corrective actions when required.
• Confirm project completion and update project records.

Skills

Project coordination

Logistics coordination

Vendor management

Education

Post-secondary education in Business Administration/Operations/Logistics/PM or related

Job description

The Installation Coordinator is responsible for coordinating and managing all activities associated with dental equipment installation projects from contract award through project completion.

The role acts as the central point of coordination between customers, sales representatives, installation teams, contractors, designers, manufacturers, warehouses, logistics partners and third-party trades. The Installation Coordinator ensures projects remain on schedule, equipment availability is confirmed, sites are installation-ready, required resources are coordinated, and customers receive proactive communication throughout the process.

The Installation Coordinator owns the administrative and project coordination aspects of installation projects and is responsible for ensuring accurate project tracking, stakeholder communication, scheduling coordination, issue resolution, and project closeout.

Job Description

DUTIES & RESPONSIBILITIES

Project Coordination

• Coordinate installation projects from signed contract through project completion.
• Track project milestones and ensure activities remain on schedule.
• Maintain accurate project information and documentation in company systems.
• Identify and elevate project risks, delays, or issues.

Equipment & Logistics Coordination

• Monitor equipment availability, delivery timelines, and receiving status.
• Coordinate equipment shipments, deliveries, and mover requirements.
• Work with internal teams to ensure equipment is available for scheduled installations.
• Act as the primary point of contact for customers throughout the installation process.
• Communicate regularly with Equipment Sales Representatives, Installation Managers, contractors, designers, and customers.
• Provide project updates and coordinate schedule changes when required.

Site Readiness & Scheduling

• Coordinate pre-installation site assessments with the Installation Team.
• Verify site readiness prior to equipment delivery and installation.
• Schedule installation resources, technicians, and third-party trades to meet project timelines.
• Secure installation dates and coordinate all project logistics.
• Support installation teams by coordinating required resources, equipment, and information.
• Assist with resolving issues that arise before, during, and after installation.
• Coordinate follow-up visits and corrective actions when required.

Project Closeout

• Confirm project completion and update project records.
• Coordinate customer training and project handoff activities as required.
• Ensure deficiencies are documented, communicated, and resolved.
• Obtain customer sign-off and complete project closeout documentation where applicable.

Meetings & Reporting

• Participate in regular project review meetings.
• Provide updates on project status, equipment readiness, installation schedules, and outstanding issues.
• Maintain installation schedules, project forecasts, and workflow reports.

QUALIFICATIONS

• Post-secondary education in Business Administration, Operations, Logistics, Project Management or a related discipline preferred.
• Equivalent experience may be considered.
• 3+ years of experience in project coordination, installation coordination, construction coordination, service operations or logistics.
• Experience managing multiple projects simultaneously.
• Experience working with customers, vendors and contractors.

The anticipated salary range for this position:

$47,300.00 - $70,900.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.