Insolvency Advisor, Personal Debt Solutions

BDO Canada LLP; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services firm is seeking an Insolvency Advisor to join their Personal Debt Solutions team in Vancouver. The role requires engaging with clients through consultations, assisting with bankruptcies, and promoting services. Ideal candidates have strong customer service experience and excellent interpersonal skills. BDO prides itself on a people-first culture, opportunities for personal growth, and community involvement.

Benefits

Competitive total cash compensation

Flexible benefits

Personal time off policy

Qualifications

• Experience in customer service, financial services, or insolvency.
• Effective communication skills in diverse situations.
• Ability to work both independently and as part of a team.

Responsibilities

• Conduct initial consultations to assess debtors' situations.
• Assist clients by addressing their inquiries regarding bankruptcies.
• Perform community outreach and promote debt solutions.

Skills

Customer Service experience

Interpersonal skills

Attention to detail

Time management

Education

2+ years in relevant financial services

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Insolvency Advisor, Personal Debt Solutions page is loaded

Insolvency Advisor, Personal Debt Solutions

Apply locations Vancouver Langley time type Full time posted on Posted Yesterday job requisition id JR4890

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters apeople-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Vancouver/Langley office is seeking an Insolvency Advisor to join the Personal Debt Solution team. This position entails maintaining an in-office presence by completing the following duties:

• Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
• Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
• Review interview forms, and prepare files/documents for client signing
• Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration
• You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• 2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area

• Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
• Demonstrated ability to communicate effectively in various situations
• Strong attention to detail in a fast-paced environment
• Takes personal ownership and responsibility for the quality and timeliness of work
• Proficient in Microsoft Outlook, Word & Excel
• Excellent time management and organizational skills
• A team player who can also work independently
• Previous insolvency experience (asset but not required)
• Available to work one evening shift a week until 7:30pm
• Periodic travel may be required to our Surrey and Burnaby satellite office locations, as well as to our Vancouver and/or Langley main office locations.

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us .

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

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More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page .

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