Insolvency Advisor, Personal Debt Solutions

BDO Canada LLP; Edmonton; In loco; CAD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

BDO Canada LLP in Edmonton is seeking an Insolvency Advisor to join the Personal Debt Solutions team. You will perform initial consultations to assess debtors’ situations and recommend options, and assist debtors and creditors with bankruptcies and proposals.

You’ll review forms, prepare files for sign‑off, and engage in community outreach and presentations to promote our personal debt solutions. The role suits candidates with strong communication, teamwork, and attention to detail.

Competenze

• 2+ years in Customer Service, financial services insolvency, banking, credit counseling, or related area.
• Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.
• Demonstrated ability to communicate effectively in various situations.
• Strong attention to detail in a fast-paced environment.
• Takes personal ownership and responsibility for the quality and timeliness of work.
• Proficient in Microsoft Outlook, Word & Excel.
• Excellent time management and organizational skills.
• A team player who can also work independently.
• Previous insolvency experience (asset but not required).
• Available to work one evening shift a week until 7:30pm.

Mansioni

• Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
• Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
• Review interview forms, and prepare files/documents for client signing
• Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

Conoscenze

Customer service

Insolvency experience

Communication

Teamwork

Detail-oriented

Strumenti

Microsoft Outlook

Word

Excel

Descrizione del lavoro

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

Our Edmonton office is seeking an Insolvency Advisor to join the Personal Debt Solutions team.

Responsibilities

• Perform initial consultations to assess the debtor’s situation and recommend appropriate options, training will be provided
• Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals
• Review interview forms, and prepare files/documents for client signing
• Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

Success Criteria

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration. You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic. You identify, recommend, and are focused on effective service delivery to your clients. You share in an inclusive and engaging work environment that develops, retains & attracts talent. You actively participate in the adoption of digital tools and strategies to drive an innovative workplace. You grow your expertise through learning and professional development.

Experience and Education

• 2 years or more in Customer Service, financial services insolvency, banking, credit Counseling, or other relevant area
• Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors
• Demonstrated ability to communicate effectively in various situations
• Strong attention to detail in a fast-paced environment
• Takes personal ownership and responsibility for the quality and timeliness of work
• Proficient in Microsoft Outlook, Word & Excel
• Excellent time management and organizational skills
• A team player who can also work independently
• Previous insolvency experience (asset but not required)
• Available to work one evening shift a week until 7:30pm

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community. We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose. We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Compensation and Benefits

• We pay for performance with competitive total cash compensation that recognizes and rewards your contribution.
• We provide comprehensive benefits from day one, and a flexible personal time off policy.
• We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together.

Flexibility

All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct

Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public. BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada.

Culture & Values

When it comes to our people, we believe in helping you unlock possibilities, build your passions, and grow your competitive edge. From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.