Inside Technical Sales Representative

Hays; Edmonton; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading company in measurement instrumentation is looking for an Inside Sales professional in Edmonton to manage customer inquiries and quotations. This role requires technical knowledge in instrumentation and offers opportunities for personal and professional growth within a sustainable, family-owned firm. The company promotes teamwork, work-life balance, and eco-friendly initiatives, aiming to support its employees effectively.

Benefits

Flexible working hours

Hybrid remote work opportunities

Lifelong learning and training opportunities

On-site fitness centre

Wellness room

Multi-faith room

Qualifications

• 2-3 years of Inside Sales experience in the instrumentation field or similar role is desired.
• Excellent communication skills to work well with diverse individuals and groups.
• Ability to work well under pressure and within tight deadlines.

Responsibilities

• Field all customer inquiries, focusing on Sales to develop customer requests.
• Prepare and follow up on quotations, aiming to close orders.
• Gather input from various support functions to meet customers’ needs.

Skills

Communication

Teamwork

Self-motivation

Education

Post-secondary technical education in instrumentation, process control, automation or engineering

Job description

As the global leader in measurement instrumentation, our employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Your new role

• Field all customer inquiries received, with a focus on Sales to further develop customer requests
• Advise the customer on the proper application of products
• Prepare quotations in a timely manner
• Follow up on quotations, with a focus on closing orders
• Review customer Purchase Orders prior to Order Processing
• Prepare dimensional and wiring drawings as required by the customer
• Prepare and submit to the customer any other materials requested
• Gather input from Supporting Functions / Network i.e., Product Management, Application Support, Outside Sales or Service, to fully satisfy the customers’ needs
• Integrate Campaigns or Sales Initiatives into Sales Workflow and Customer Quote offerings
• Responsible for meeting Process Indicator (PI’s) expectations for Sales Cycle activities (Quote Follow Up, Initiatives, managing reporting tools for PI’s)

What you'll need to succeed

• Post-secondary technical education, preferably in instrumentation, process control, automation, or engineering
• 2-3 years of Inside Sales experience in the Instrumentation field or a similar role is desired
• Excellent communication skills to work well with diverse individuals, groups and with internal & external customers
• Demonstrates a positive attitude to change
• Supports teamwork and team spirit
• Ensures that the customer perspective is a driving force behind business decisions and activities
• Identifies with tasks and is self-motivated
• Ability to work well under pressure and within tight deadlines

What you'll get in return

• We are a family-owned, highly committed company with a sustainable vision.
• We promote lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning.
• We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance.
• We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
• We provide on-site amenities such as our fitness centre, multi-faith room and wellness room.