Technical Inside Sales Representative (Pumps) - James Electric

WolseleyCanada; Calgary; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in Calgary. This role focuses on providing exceptional customer service and sales support for submersible pumps and related products. With a commitment to employee development, the company offers a supportive environment where you can grow your career while enjoying competitive compensation and comprehensive benefits. Whether you're processing orders, sourcing products, or building customer relationships, your contributions will be valued. If you're passionate about delivering quality service and eager to learn, this opportunity is perfect for you.

Benefits

Comprehensive benefits fully paid by the company

Career development and training opportunities

Life insurance and wellness program

Retirement savings programs with employer contribution

Paid vacation and sick time

Bonus programs including performance and profit sharing

Employee discounts on plumbing and HVAC/R products

Education reimbursement for employees

Employee referral program

Safety shoe reimbursement

Qualifications

• 3-5 years of submersible pump sales experience is required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Provide excellent quality customer service via email, phone, or fax.
• Enter and process sales orders and quotes efficiently.
• Meet with customers outside of our facility as required.

Skills

Customer Service

Sales Experience

Organizational Skills

Problem-Solving Skills

Communication Skills

Teamwork

Independence

Willingness to Learn

Education

Grade 12 Education

Tools

Computer Knowledge

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country, and working here means a network of possibilities, a place you are valued, and a higher standard.

Join the Pros!

James Electric Motor Services Ltd. is a Western Canadian industry leader in providing replacements, repairs, installation, maintenance, and retrofits for pumps, electric motors, fans, and blowers.

For over 50 years, James Electric has been a customer-driven organization that strives to provide excellent customer service, quality parts, service, and repairs from our Calgary-based facility.

Our employees enjoy stable employment, promote from within, competitive compensation, pension, and group benefits.

What’s in it for you?

• Regular business hours Monday to Friday
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability, and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Provide excellent quality customer service via email, phone, or fax in a friendly, courteous, efficient, and timely manner
• Entering and processing sales orders and quotes
• Sourcing and purchasing products
• Order picking as required
• Meet with customers outside of our facility as required

What you will bring:

• Minimum Grade 12 education
• 3-5 years of submersible pump sales experience is required (Hydromatic, Myers, Berkley, Liberty, Barnes, Tsurumi, Little Giant)
• Commercial inline pump sales experience is an asset (Armstrong, Grundfos, Bell and Gossett, Paco, Taco)
• Water softener experience is an asset
• Experience in providing customer service to a wide range of customers
• Proven organizational, problem-solving, and communication skills
• Experience working independently and in a team environment
• A willingness to learn and take on new challenges
• Demonstrated ability to maintain and grow existing business relationships and establish new ones
• Excellent verbal and written communication skills
• Good computer knowledge

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.