Inside Sales Specialist - Slurry Handling Products

Metso; Prince George; Hybrid; CAD 89,000 - 103,000; Full time

Benefits offered by this job

Hybrid work

Competitive compensation

Wellbeing programs

Annual leave 15 days

Global collaboration opportunities

Job summary

Metso is seeking an Inside Sales Specialist, Slurry Handling Products to join our Canada Customer Service team.

You will support inquiries, quotations, and opportunity development related to slurry handling equipment, parts, upgrades, replacements, and related services, combining technical product knowledge with commercial awareness to deliver timely, customer-focused solutions that strengthen customer relationships and support business growth.

Qualifications

• Experience in technical sales, inside sales, customer service, or another industrial role.
• Strong customer focus with the ability to build relationships and respond to customer needs.
• Ability to review technical information, solve problems, and work through incomplete requirements.
• Strong organizational skills with the ability to manage multiple priorities across different stakeholders.
• Excellent communication skills and the ability to explain technical solutions clearly.
• Collaborative mindset with experience working across sales, service, technical, and operational teams.
• Knowledge of slurry handling products, pumps, mineral processing equipment, or related aftermarket solutions (nice to have).
• Experience with Salesforce, SAP, or other CRM and ERP systems (nice to have).

Responsibilities

• Support Customer Service Representatives and Site Account Managers with customer inquiries, quotations, and opportunities related to slurry handling products.
• Review customer requirements, installed equipment information, operating conditions, and supply history to help identify the most appropriate solutions.
• Identify equipment, replacement parts, upgrades, and aftermarket service opportunities within the installed base.
• Clarify technical and commercial information with customers and internal stakeholders before quotations are finalized.
• Prepare and support complex quotations, including scope, pricing, lead times, and commercial requirements.
• Coordinate with Technical Sales Support, engineering, product specialists, procurement teams, and business line resources to validate solutions.
• Follow up on open quotations and support the progression of qualified opportunities.
• Share slurry handling product knowledge across the Customer Service team and contribute to capability development.

Skills

Technical sales

Inside sales

Customer service

Product support

Industrial equipment knowledge

CRM software

Education

Technical diploma or degree in mechanical, mining, or industrial engineering

Tools

Salesforce

SAP

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/30/2026

Introduction

We are looking for an Inside Sales Specialist, Slurry Handling Products to join our Customer Service team in Canada. In this role, you will support customer inquiries, quotations, and opportunity development related to slurry handling equipment, parts, upgrades, replacements, and related services. By combining technical product knowledge with commercial awareness, you will help deliver timely, accurate, and customer-focused solutions that strengthen customer relationships and support business growth.

You will report to the Customer Service Manager. This role is based in Canada, with hybrid working options available.

Team you will belong to

You will join a team of customer service and aftermarket professionals focused on supporting customers across the mining and minerals processing industries. Our team plays a key role in delivering responsive service, identifying customer needs, and helping customers maximize the performance and lifecycle of their equipment.

We collaborate closely with Customer Service Representatives, Site Account Managers, Technical Sales Support specialists, product experts, engineering teams, procurement teams, and customers. Our ways of working emphasize customer focus, collaboration, accountability, knowledge sharing, and continuous improvement.

What You'll Do

• Support Customer Service Representatives and Site Account Managers with customer inquiries, quotations, and opportunities related to slurry handling products.
• Review customer requirements, installed equipment information, operating conditions, and supply history to help identify the most appropriate solutions.
• Identify equipment, replacement parts, upgrades, and aftermarket service opportunities within the installed base.
• Clarify technical and commercial information with customers and internal stakeholders before quotations are finalized.
• Prepare and support complex quotations, including scope, pricing, lead times, and commercial requirements.
• Coordinate with Technical Sales Support, engineering, product specialists, procurement teams, and business line resources to validate solutions.
• Follow up on open quotations and support the progression of qualified opportunities.
• Share slurry handling product knowledge across the Customer Service team and contribute to capability development.

What You'll Bring

• Experience in technical sales, inside sales, customer service, product support, or another customer-facing industrial role.
• Strong customer focus with the ability to build relationships and respond effectively to customer needs.
• Ability to review technical information, solve problems, and work through incomplete requirements.
• Strong organizational skills and the ability to manage multiple priorities across different stakeholders.
• Excellent communication skills and the ability to explain technical solutions clearly.
• Collaborative mindset with experience working across sales, service, technical, and operational teams.
• Knowledge of slurry handling products, pumps, mineral processing equipment, or related aftermarket solutions (nice to have).
• Technical diploma or degree in mechanical, mining, or industrial engineering, or equivalent practical experience (nice to have).
• Experience with Salesforce, SAP, or other CRM and ERP systems (nice to have).

What's In It For You

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance-based incentives.
• Flexibility: Hybrid working options to support balance and productivity.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

When joining Metso in Canada, you can also benefit from:

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave starting at 15 days per calendar year
• Engagement surveys
• Global incentive program tied to business and performance targets

The Ontario base salary range for this full-time position is $ 89 000 - $103 000 per year. Actual compensation within this range will be determined based on skills, experience, and role‑related qualifications.

We review applications on an ongoing basis and may begin interviews before the application deadline.

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.