Inside Sales Specialist I

ELLWOOD; Windsor; On-site; CAD 60,000 - 75,000; Full time

Job summary

ELLWOOD is seeking an Inside Sales Specialist in Windsor, Ontario. This full-time role involves engaging with customers, processing orders, and supporting product development. The ideal candidate is self-directed and results-oriented, with a strong background in sales within the metals industry.

Qualifications

• 3-5 years sales experience in metals industry preferred.
• Knowledge of tool and die steels preferred.
• Strong math and deductive reasoning skills.

Responsibilities

• Respond to customer inquiries, orders, and requests for information.
• Turn customer purchase orders into work orders quickly and accurately.
• Support with technical information and upsell customers.

Skills

Organization

Communication

Problem Solving

Customer Relationship Management

Education

2-year college degree or greater

Tools

ERP Systems

Microsoft Word

Microsoft Excel

Job description

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Ellwood Specialty Metals is a leading supplier of tool steels for plastic molds, forging dies and other tooling applications. Our steel and aluminum are used to make countless parts for automobiles, aircraft, and consumer products. We provide the mold and die steel for many of the largest automotive, and consumer companies in the world.

We have immediate need for a strong Inside Sales Specialist.

If you’re an ambitious self-starter who is passionate about the metals industry and sales, we want to hear from you!

Job Summary :

The Inside Sales Specialist / Product Specialist utilizes independent judgement and provides and responds to customers inquires, orders. This full-time position will be in Windsor, Ontario.

• Respond to customer inquiries, orders, and requests for information in a timely manner via phone, fax, and e-mail.
• Follow up with customers on all communications. Support with technical information as required. Work to upsell and cross-sell customers on additional Ellwood products.
• Source material for quotes and orders.
• Turn customer purchase orders into work orders quickly and accurately and submit them to Operations.
• Support the roll out of new product development and process technologies.
• Work collaboratively with sales, operations, and other personnel in supporting company goals.
• Participate actively in following and promoting the company’s values, mission, and safety culture.
• Perform other duties as deemed necessary.

Qualifications

• 3-5 years sales experience in metals industry preferred.
• 2-year college degree or greater preferred.
• Knowledge of tool and die steels preferred
• Excellent organizational and communication skills.
• Ability to work independently, solve problems and implement solutions in a timely manner.
• Proficient computer skills. Word and Excel. Familiarity with ERP Systems a plus.
• Ability to develop relationship with customers and vendors.
• Good organizational, interpersonal and communication skills.
• Must be self-directed, motivated and results oriented, with a strong desire to succeed.
• Strong math and deductive reasoning skills.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industrial Machinery Manufacturing

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