Inside Sales / Sales Support

Dbs Xerox; Markham; Remote; CAD 40,000 - 50,000; Full time

Job summary

A national IT services provider is looking for an Inside Sales / Sales Support Specialist to enhance customer service and sales performance. This full-time remote position requires strong organizational skills and 5+ years of experience in sales support. Candidates with a background in data analytics will excel. The role includes booking meetings, preparing proposals, and managing client accounts, while offering a salary range of $40,000 - $50,000 plus commissions.

Benefits

Full Benefit Plan

Employee emergency days

Laptop provided

Presidents club trips

Qualifications

• 5+ years of experience in sales support or customer service.
• Strong proficiency in Microsoft Office and CRM software.
• Excellent written and verbal communication skills.

Responsibilities

• Book meetings with prospects.
• Prepare and submit proposals and contracts.
• Manage and update CRM systems.

Skills

Sales support experience

Customer service skills

Data analytics

Research abilities

Excellent communication

Organizational skills

Proficiency in Microsoft Office

Proficiency in CRM software

Education

Bachelor's degree in business or marketing

Job description

1 month ago Be among the first 25 applicants

Digital Business Systems, is seeking a highly-driven individual with a passion for sales and customer service to join our team as a valuable Inside Sales / Sales Support

DBS was founded in 1996 to help small businesses. Over the years we’ve expanded and are now nationwide. We specialize in print and managed print services and providing our clients with exceptional after sales service. Many large national corporations trust us with their mission critical printers because we can get the job done! We can even use this expertise to help customers with small to mid-sized projects.

The ideal candidate will have experience in sales support, customer service, data analytics, and research.

Location : Ottawa or GTA, ON

Salary Range : $40,000 - $50,000 Plus Commission and Bonuses

Job Type : Full-time, Remote

Key Responsibilities

• Book meetings with prospect clients.
• Prepare and submit proposals and contracts
• Track orders and monitor customer accounts
• Manage and update CRM systems with accurate customer and lead information
• Respond to emails and phone calls from customers and prospects
• Conduct research on potential clients and industries
• Analyze and present data on sales performance and customer behaviour
• Provide exceptional customer service to clients
• Ability to work efficiently and independently.

Qualifications

5+ years of experience in sales support, customer service, or a related field

Excellent communication skills, both written and verbal

Strong organizational skills and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Proficiency in Microsoft Office and CRM software

Bachelor's degree in business, marketing, or a related field is preferred

What We Offer

Full Benefit Plan

Employee emergency days to be used over and above your vacation

Laptop provided

Presidents club trips

If you are a highly motivated and organized individual, we encourage you to apply for this exciting opportunity.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

IT Services and IT Consulting

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