Inside Sales Representative (Wholesale Auto Parts) (Hybrid Position) Burr Ridge, IL

Worldpac; Golden Horseshoe; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Representative to join their team. This role focuses on developing and maintaining customer relationships while maximizing sales potential. Ideal candidates will possess strong communication skills, proficiency in Microsoft Office, and a knack for problem-solving. A commitment to continuous improvement and adaptability in a changing environment is essential. Join a supportive workplace that values innovation and personal growth, where your contributions will help shape the future of the business and enhance customer satisfaction.

Benefits

Competitive compensation

Career path development

Supportive work environment

Encouragement of innovation and creativity

Qualifications

• Strong communication skills and ability to solve practical problems.
• Proficient in Microsoft Office with excellent organizational skills.

Responsibilities

• Achieve performance goals by managing active customer accounts.
• Develop new leads and maximize customer potential.

Skills

Verbal and written communication

Problem-solving

Microsoft Office proficiency

Organizational skills

Attention to detail

Multitasking

Adaptability

Customer account management

Education

High school diploma or GED

Bachelor's degree

Tools

CRM tools

Data mining tools

Job description

Overview

WORLDPAC’s Team Member Value Proposition

WORLDPAC’s well respected, industry leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.

Our team member’s value proposition includes competitive compensation and benefits, career path development and a supportive work environment that encourages innovation, creativity, and personal growth. WORLDPAC is proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.

Job Description

The Sales Representative Outbound I’s primary responsibility is to develop and implement proficient selling skills while demonstrating specific repetitive competencies in the areas of prospecting, growing, developing and maintaining an active assigned customer account base. This includes effectively soliciting future business clients and maximizing sales to existing accounts. The position requires the individual to demonstrate the ability to grow sales while consistently improving the quality and performance of assigned customers.

Responsibilities

1. Achieves assigned performance goals and objectives by overseeing a finite number of active customers as defined by leadership.
2. Develops new leads and maximizes current customer potential by utilizing all available resources, including referrals, data mining tools, developing and leveraging relationships, and expanding current knowledge of new product and market developments.
3. Documents all relevant account activity in the CRM tool or other appropriate areas.
4. Represents the organization professionally and in accordance with the code of conduct and ethics.
5. Maintains a positive working relationship with territory development managers, branch operations leadership team, customer support and other internal departments.
6. Prepares a yearly budget for assigned customer base, including new customer development based on market potential.
7. Occasional travel is required for this position.

Qualifications

Essential Job Skills

1. Strong verbal and written communication skills.
2. Ability to solve practical problems and deal with a variety of concrete variables.
3. Proficient with Microsoft Office.
4. Must be able to read, write and speak English fluently.
5. Excellent organizational, planning and prioritization skills.
6. Extremely motivated with creative ideas.
7. Ability to efficiently manage multiple customer accounts and successfully multi-task.
8. Adaptable to a changing environment and capable of embracing the continuous improvement process.
9. Proficient with data entry including speed and accuracy, has a strong attention to detail.

Requirements

1. Must be available for occasional travel.
2. Comfortable with using Microsoft Office applications.
3. High school diploma or GED equivalent.
4. Must be able to read, write and speak English fluently.
5. Eligible to work in the United States.
6. Extensive automotive parts knowledge, import knowledge is a plus.
7. At least 1 year of telemarketing or customer service experience.

Ideal Candidates

1. Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
2. 1-3 years of related experience.
3. Extremely organized and demonstrates the ability to prioritize effectively.
4. Must be able to read, write and speak English fluently.
5. Have excellent multitasking ability and demonstrated self-starter.
6. Willingness to continue to evolve and develop personal skills to meet the changing environment.
7. Willing to travel occasionally.
8. Bachelor's degree preferred.
9. Bilingual skills preferred.
10. Order processing knowledge and familiarity with computer catalogs.
11. Demonstrates a positive attitude and a strong attention to detail.

Education

1. High school diploma or GED equivalent.
2. Bachelor's degree preferred.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to sit, talk, and listen. The team member is frequently required to walk. The team member is occasionally required to stand; use hands, reach with hands and arms; stoop, kneel, crouch, or crawl. The team member must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform