Inside Sales Representative (Victoria)

FOUNTAIN TIRE; Victoria; On-site; Full time

Job summary

An established automotive repair shop is seeking a friendly Inside Sales Representative to join their team. In this role, you will engage with customers, provide service quotes, and ensure accurate billing. The company values its associates and offers competitive compensation along with comprehensive health benefits. You will have opportunities for skill development and advancement while working in a supportive environment. If you have a passion for customer service and the automotive industry, this is the perfect opportunity to grow your career in a dynamic team setting.

Benefits

Comprehensive health benefits

RRSP program with company matching

Skill development and training

Regular day shifts

Discounts on tires and services

Qualifications

• Experience in automotive or tire industry is an asset.
• Must possess a valid driver’s license.

Responsibilities

• Create work orders and communicate bookings to technicians.
• Provide service quotes and follow up with customers.
• Assist in inventory management and safety initiatives.

Skills

Customer Service

Effective Listening

Knowledge of Tires

Team Player

Education

High School Diploma

Tools

Computer System

Job description

Overview

Fountain Tire Victoria, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as anInside Sales Representative!

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:

Whatis in it for you?

• Competitive compensation: $25 - $28 per hour/year
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!