Inside Sales Representative-Remote (Automotive)

Concentrix; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service company is seeking a Remote Inside Sales Representative to provide exceptional customer interaction and support. The ideal candidate has at least 2 years of B2B sales experience and strong communication skills. This position offers a competitive hourly wage and benefits, fostering a supportive work environment for personal development and career growth.

Benefits

Medical, dental, and vision insurance

401(k)

Paid time off

Paid training days

Work-from-home convenience

Qualifications

• 2+ years of proven sales experience.
• Strong understanding of the sales process.
• Proficiency in fast-paced multi-tasking.

Responsibilities

• Provide inbound and outbound customer sales support.
• Close sales and work on prospecting.
• Use product knowledge to build client relationships.

Skills

B2B sales experience

Account management experience

CRM utilization

Communication skills

Proficiency in Microsoft Office Suite

Education

High school diploma or GED

Tools

SalesForce

Microsoft Office

Job description

Overview

Job Title: Inside Sales Representative-Remote (Automotive)

The Inside Sales Representative-Remote (Automotive) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client\'s products and/or services. Applications for this position are accepted on an ongoing basis. Military veterans are encouraged to apply.

What you will do in this role

As a Inside Sales Representative working from home, you will:

• Provide inbound and outbound customer sales support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers and drive sales
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences…with a smile.

Your qualifications

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (Remote) role include:

• 2+ years of proven B2B sales experience (meeting quotas, working on commission, selling products and/or services)
• 2 years account management experience
• 6 months experience utilizing a CRM (SalesForce preferred)
• A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objections, negotiation techniques, closing sales, building relationships, and communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Be willing to travel, possibly overnight, as necessary for meetings and customer visits/events (travel expenses fully covered by client)
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
• High speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

What’s in it for you

One of our company’s culture beliefs says, “We champion our people.” We invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. We’ll invest in you to aid in your career path and personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary range for this position is $16-$18/hr. Actual salaries vary based on location, qualifications, skills, education, experience, and competencies. Benefits include medical, dental, and vision insurance, EAP, 401(k), paid time off and holidays, and paid training days. Applications are accepted on an ongoing basis.
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with groups focused on diversity and professional communities
• Health and wellness programs with trained partners
• Mentorship programs to support your career journey
• Work-from-home convenience
• Programs and events supporting diversity, equity, and inclusion, as well as global citizenship and sustainability
• Celebrations for company and community events

Additional information

Location: USA, OH, Work-at-Home

Time Type: Full time

Physical & Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where job may be performed

Currently, this position may be performed only in the states listed here.

Equal Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.