Inside Sales Representative (Remote)

Concentrix; San Juan de Terranova; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service firm in San Juan de Terranova is seeking a motivated individual for a remote position in customer support. The role involves providing exceptional assistance to clients, closing sales, and building relationships. Ideal candidates will have sales experience and strong computer skills. This opportunity offers a competitive salary range of $16-$18/hr and comprehensive benefits including paid time off and medical insurance.

Benefits

Comprehensive benefits including health insurance

Opportunities for career advancement

DailyPay enrollment option

Qualifications

• 1+ year of proven sales experience, including meeting quotas.
• Strong understanding of the sales process and negotiation techniques.
• Open availability to meet business needs.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and presentations.
• Build client relationships and enhance customer retention.

Skills

Sales experience

Customer relationship building

Negotiation techniques

Adaptability to technology

Multi-tasking

Education

High school diploma or GED

Tools

CRM software

Job description

Overview

Employer Industry: Customer Service and Sales Solutions

Why consider this opportunity

• Salary range of $16-$18/hr, plus performance-based incentives
• Opportunities for career advancement and personal development, with 80% of managers promoted from within
• Work-from-home convenience, allowing for a flexible work environment
• Comprehensive benefits including medical, dental, and vision insurance, paid time off, and an employee assistance program
• DailyPay enrollment option to access pay early when needed
• Inclusive company culture with networking opportunities and support for diversity and community initiatives

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation using B2B and B2C skills
• Build client relationships and find new ways to retain customers through product knowledge
• Track, document, and retrieve information in databases while being detail-oriented
• Deliver exceptional customer experiences consistently

What is Required (Qualifications)

• 1+ year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability to meet business needs
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience with customer service or sales in a remote environment
• Familiarity with CRM software or sales tracking tools
• Ability to adapt to new technologies quickly
• Previous experience in a diverse and inclusive workplace
• Knowledge of various sales strategies and techniques

#CustomerService #SalesOpportunities #RemoteWork #CareerGrowth #DiversityAndInclusion

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