Inside Sales Representative - Refrigeration

Energy Vault; Dartmouth; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading HVAC-R distributor seeks a motivated sales professional to promote refrigeration products and provide superior customer service. Qualified candidates should possess a High School or Technical Degree, with significant experience in sales. We offer competitive compensation, comprehensive benefits, and a dynamic work environment. Join us to further your career in a supportive, customer-focused company.

Benefits

Medical and dental coverage

Contribution to retirement savings plan

Wellness spending account

Employee assistance program

Access to telemedicine

Reimbursement of professional fees

Early vacation program

Flexible remote work policy

Qualifications

• 3-5 years of experience in HVAC-R sales and/or service.
• Knowledge of Refrigeration and components.
• Experience in retail sales or a technical related field.

Responsibilities

• Evaluate client needs and provide appropriate HVAC product proposals.
• Resolve technical problems related to products.
• Train clients on the use and maintenance of equipment.

Skills

Communication

Customer Service

Sales Abilities

Organization

Teamwork

Education

High School Degree

Technical Degree in a relevant field

Tools

MS Office

Job description

The person in this position will have to promote refrigeration HVAC products to customers, evaluate their needs and submit proposals which will turn into sales in most cases.

What you will accomplish with us:

Identification of client’s needs & resources, and proposal of appropriate products or services;
Supply data for the design of a specific product to be adapted to clients’ needs;
Ability to draft and communicate reports and proposals to positively demonstrate benefits of product or service to influence the buying decision;
Evaluation of installation & maintenance costs for products or services;
Contacting customers after the sale to resolve problems and ensure full satisfaction;
Ability to resolve technical problems related to product;
Work closely with the outside sales team;
Training client personnel for the use and maintenance of material, if needed;
All other responsibilities as assigned by Supervisor/Manager.

What You Bring to Our Team:

High School Degree with 3-5 years of experience in HVAC-R sales and/or service OR Technical Degree in a relevant field
Knowledge of Refrigeration, Components and equipment, an asset
Sales and/or product related training programs
Experience in retail sales or technical related field
Knowledge of MS Office programs
Excellent communication and customer service skills
Good sales abilities and persuasiveness
Team player
Ability to work under pressure
Good organization skills, ability to prioritize and punctuality
Initiative & resourcefulness
Efficiency, diplomacy et courtesy

Compensation Information:
Base Salary Range: $45,000 - $65,000 annually
Supplemental Pay Types Include: Annual bonus

The final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.