Inside Sales Representative - Industrial Components

Wajax Corporation; Port Hawkesbury; Hybrid; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits

Training and development

Employee discounts

Company matched pension

Wellness program

Job summary

Wajax is seeking an Inside Sales Representative for Industrial Components in Port Hawkesbury, NS. You will obtain and up-sell parts and services, building customer satisfaction and adding value to the buying experience.

You will develop and maintain client information in CRM, handle quotes and orders, and work to meet sales targets through strong telephone sales and product knowledge.

Qualifications

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Experience with CRM and sales efficiency tools preferred.
• Strong communication and customer service orientation.

Responsibilities

• Develop and maintain confidential client information using CRM.
• Manage customer satisfaction and deliver high levels of service.
• Generate new and repeat sales by providing product and pricing information promptly.
• Assess customer requirements and recommend products and solutions.
• Cross-sell, up-sell, and promote promotional items to increase order value.
• Prepare quotes, tenders, and quotations for after-market sales as needed.

Skills

Telephone sales

Customer service

CRM software

Microsoft Office

Product knowledge

Education

Technical diploma

Electromechanical diploma

Tools

Salesforce CRM

Microsoft Office

Job description

Inside Sales Representative - Industrial Components

Job Category : Atlantic

Requisition Number : INSID010276

• Posted : September 16, 2026
• Full-Time

Locations

Showing 1 location

Port Hawkesbury, NS B9A3J5, CAN

Description

The Opportunity

Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.

The Role

• Develop and maintain confidential client information utilizing Wajax’s CRM software.
• Manages Customer Satisfaction with all existing customers by delivering the utmost in customer service.
• Generate new and repeat sales by providing product and pricing information in a timely manner.
• Determine customer requirements and expectations to recommend specific products and solutions.
• Recommend alternative products based on cost, availability, or specifications.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
• Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required
• Attend site visits and customer presentations with After Market Sales Rep as required.
• Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner.

The Candidate

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or pneumatics', Industrial Components
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce
  preferred), completion of ongoing product training
• Responsible and adaptable
• Results-oriented and willingness to always offer superior service
• Demonstrated skills in planning and organization of work
• Good team spirit

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.