Inside Sales Representative - Heating & Hydronics

The Groupe Master; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading HVAC-R distributor in Canada is seeking an Inside Sales Representative to support Outside Sales Representatives and assist customers in plumbing and heating. The ideal candidate holds a diploma in building mechanics and is bilingual in French and English. This role involves analyzing tenders, preparing bids, and participating in project meetings. We offer competitive benefits including health coverage, retirement contributions, and flexible remote work options.

Benefits

Medical and dental coverage

Contribution to a retirement savings plan

Wellness spending account

Employee assistance program

Access to telemedicine

Reimbursement of professional fees

Early vacation program

Flexible remote work policy

Qualifications

• Work experience in building mechanics required.
• Experience in HVAC-R is preferred.

Responsibilities

• Support Outside Sales Representatives and customers.
• Respond to customer demands in plumbing/heating.
• Analyze calls for tender documents.

Skills

Excellent communication skills

Teamwork ability

Bilingualism (French / English)

Education

Diploma in building mechanics

Job description

Reporting to the Inside Sales Supervisor - Heating, the Inside Sales Representative will be responsible for supporting his fellow Outside Sales Representatives while providing support to customers and other members of the team.

What you will accomplish with us:

Respond to customer demand in plumbing/heating and propose effective solutions according to their needs.
Analyze calls for tender documents to identify relevant equipment.
Select products from manufacturers' pricing software.
Prepare bids according to project and customer needs.
Demonstrate product equivalencies in conjunction with the engineering team during calls for tender.
Participate in project meetings to establish sales strategies.
Provide support to external representatives and colleagues on projects.
Follow calls for tender until they are closed and ensure compliance with addendums.

What You Bring to Our Team:

Diploma in building mechanics with experience in the field of heating, ventilation, and air conditioning.
Work experience in building mechanics.
Excellent communication skills and good ability to work in a team.
Bilingualism (French / English) - Need to interact on a regular basis with our internal and/or external Master Group collaborators across the country. After evaluation, it has been determined that no other solution can meet these professional obligations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.
• Flexible remote work policy

Master, for over 70 years
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
It's good to work with us
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands‑on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.