Inside Sales Representative/Delivery Driver

Brafasco; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in construction supply is seeking a Sales Support representative responsible for processing orders and ensuring customer satisfaction. Candidates should have a BS/BA and 0-2 years of sales experience, with strong organizational and communication skills. This role offers an opportunity to grow in a dynamic environment.

Qualifications

• 0-2 years sales experience or 0-1 year with MS/MA.
• 3-5 years sales experience preferred.
• Ability to prioritize workload and think outside the box.

Responsibilities

• Process orders and respond to customer quotations.
• Provide sales support to national accounts.
• Coordinate with departments for fulfilling orders.

Skills

Organizational skills

Communication

Data analysis

Education

BS/BA in a related discipline

Tools

Oracle

Excel

Word

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for processing orders, email or other electronic communication. Respond to customer order and quotation requests received via national account managers, telephone, e-mail. Coordinate with other departments in handling purchase orders and providing service to customers.

Major Tasks, Responsibilities and Key Accountabilities

• Provide sales support to existing national accounts by processing EDI orders received via EDI and other purchasing customer platforms.

• Provide product pricing by consulting the price matrix and CSP.

• Prepare and submits proposals. Generate written quotations.

• Oversee Inventory levels in various regions for specific products for strategic accounts.

• Resolve customer service issues. Tracks open sales orders.

• Performs follow-up to ensure timely shipment of materials and customer satisfaction.

• Work together with key account managers, BM’S, shipping managers, and purchasing managers to ensure orders are fulfilled in a timely manner.

Nature and Scope

• Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly defined problems. Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data.

• Nature of work requires general supervision; exercises judgment. May be paired with a mentor. Work typically involves regular process checks or review of output by a coworker and/or supervisor.

• May provide general guidance/direction to or train junior-level support personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field.

Preferred Qualifications

• 3-5 years sales experience min.

• Good organizational skills ability to prioritize workload.

• Excellent communication ability to think outside the box.

• Knowledge of construction products.

• Thorough knowledge of Oracle and minimum excel and word.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Sales

Recruiter Asante, Kwabena

Req ID WCJR-025546