Inside Sales Representative (Cochrane)

FOUNTAIN TIRE; Town of Cochrane; On-site; CAD 40,000 - 60,000; Full time

Job summary

Fountain Tire in Cochrane is seeking an Inside Sales Representative to support a dynamic team. This role offers competitive pay, excellent benefits, and a pathway toward management training. Responsibilities include customer service, sales tasks, and maintaining service quality. Ideal candidates will have experience in the automotive or tire industry, strong communication skills, and a team-oriented attitude.

Benefits

Comprehensive health, dental, and vision benefits

RRSP program with company matching

Training program

Discounts on tires and services

Qualifications

• Experience in the automotive repair industry or tire industry required.
• Valid driver’s license with a satisfactory Driver’s Abstract.
• Ability to identify customer needs and provide recommendations.

Responsibilities

• Create work orders and arrange bookings for technicians.
• Provide service quotes and finalize sales with customer authorization.
• Ensure accurate billing and process necessary information in the system.

Skills

Effective listening

Customer service

Problem solving

Tools

Computer system

Job description

Overview

Looking to take your career to the next level? Fountain Tire Cochrane is on the lookout for a Inside Sales Representativewho's ready to step up, take charge, and make a real impact. We’re seeking someone who’s driven, dedicated, and eager to help customers and supporting a winning team.

In this role, you’ll have the chance to build your skills, develop your career, and contribute to a growing business that values hard work and growth. With competitive pay, great benefits, and ample opportunities for advancement, this is a place where you can own your future.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:

Whatis in it for you?

• Competitive compensation based on experience
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement that includes the potential to enter our management training program
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Experience in the automotive repair industry or tire industry
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Available for split days off and Saturday shifts
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!