Inside Sales Representative

PSSL ProSound and Stage Lighting; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in live productions, systems integration, and virtual technology is seeking a customer-focused professional to provide excellent service in audiovisual equipment sales. This role involves engaging customers, managing inventory, and utilizing strong interpersonal skills to enhance customer satisfaction. With competitive compensation and opportunities for training, it's a chance to grow within a thriving industry.

Benefits

Competitive compensation and group insurance plan

Corporate savings plan with employer contribution

Opportunities for training and career advancement

Reimbursement of professional and development fees

Employee assistance program for health and well-being

Qualifications

• 1 to 3 years of experience in selling audiovisual equipment or electronics.
• Demonstrated excellent skills for selling.
• Strong relational and interpersonal skills.

Responsibilities

• Answer customer calls and evaluate audiovisual equipment needs.
• Provide detailed product information and ensure stock accuracy.
• Manage objections and propose alternative solutions.

Skills

Customer service orientation

Sales skills

Communication

Active listening

Pressure management

Interpersonal skills

Education

College diploma or relevant technical training

Job description

Agencies: kindly refer to our website on how to proceed.

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Recognized as one of Montreal's Top Employers (2023), join us and become part of a unique story that has been shining for over 45 years!

Your day will look like this:

• Answer customer calls in a courteous and professional manner and evaluate customers’ audiovisual equipment and service needs
• Provide detailed information regarding our wide range of products and innovative technological solutions
• Communicate enthusiastically and clearly with customers by adapting language to their level of understanding to ensure that they feel at ease
• Manage objections effectively by using active listening skills and proposing alternative solutions
• Ensure products are in stock according to inventory, or validate the dates of reception of new stock
• Develop and maintain an in-depth knowledge of technological services and products in inventory, as well as a general understanding of all solutions offered by Solotech
• Save transactions in a computerized system and ensure payment of all purchases

Your profile:

• Experience within the theatre industry
• College diploma or any other relevant technical training
• 1 to 3 years of experience in selling audiovisual equipment or electronics
• Ability to work under pressure
• Demonstrated excellent skills for selling and a strong customer service orientation
• Strong relational and interpersonal skills
• Ability to communicate effectively both orally and in writing
• Show autonomy, rigor and proactivity in undertaking files’ responsibilities

Our offer to you:

• Competitive compensation and group insurance plan
• Corporate savings plan with employer contribution
• Opportunities for training and career advancement
• Reimbursement of professional and development fees
• Employee assistance program to ensure personal health and well-being.

Don’t have all the required skills? Apply anyways! We acknowledge that experience comes in different forms and encourage everyone to apply. We appreciate your time and look forward to considering your application!

Find out more at: www.solotech.com

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Solotech is committed to accommodating applicants with disabilities throughout the hiring process. At any stage of the hiring process, Human Resources will work with applicants requesting accommodation.