Inside Sales Representative

Northern Strands is currently recruiting to fulfill the role of an Inside Sales Representative for our Regina location. This position is primarily responsible for completing order desk transactions, answering customer inquiries, and providing information regarding the organization's goods and services. A friendly professional demeanor is required for direct in-person sales, as well as phone sales.

To command a strong reputation for quality and excellence, Northern Strands believes that knowledgeable people are crucial assets. We hire and develop the best people who are dedicated, ethical, and committed to continuous improvement.

Location: Regina, SK

Duties & Responsibilities

• Complete customer orders accurately and in a timely manner, while providing the highest level of customer service.
• Assist customers by researching requests and working to locate exact or similar goods and materials that meet the customers' requirements.
• Provide quotes to customers and follow up to ensure orders are filled.
• Complete weekly expediting reports to track quotes, orders, and purchases.
• Assist the Outside Sales team, when requested, with pricing, placing orders, providing customer feedback, sharing new customer leads, etc.
• Display a professional and courteous attitude to all customers, both internal and external.
• Record amounts of material or items received or distributed via tracking system.
• Maintain documents, files, and records for the purpose of documenting activities and providing reliable resource information.
• Respond to inquiries of internal staff for the purpose of providing information and/or direction regarding the status of available goods, deliveries, etc.
• Other related duties as assigned.

Required Education, Experience, & Skills

• Grade 12 education minimum, with secondary schooling considered an asset.
• 2+ years work experience in a similar role would be preferred.
• Experience in sourcing and purchasing goods and materials would be considered an asset.
• Knowledge and previous experience using Sage 300 or other inventory/sales software would be considered an asset.
• Certificates related to mining or construction would be considered an asset.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.
• Ability to build customer relations and maintain customer confidence.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Able to handle competing priorities simultaneously; work well under pressure with time-sensitive deadlines.
• Possess a positive and professional work attitude.

What We Offer

• Competitive wage based on experience.
• Employee group benefits including health, dental, short-term, long-term, and life insurance.
• Matching company RSP contributions.
• Support in your career development aspirations.

NORTHERN STRANDS

Our diverse Group of Companies consists of Northern Strands, Fortis Mining Engineering & Manufacturing, and Certified Sales & Rentals comprising 14 divisions ranging from rigging/lifting products, fall protection, suspended access, agri-business field services, and safety training to mining site services, fabrication, rentals, repairs, testing, and recertification. This diversity provides for an exciting environment with the opportunity to work with our employees and managers in every division.

Northern Strands Group of Companies is an equal opportunity employer.

We thank all applicants, however only those selected to continue the recruitment process will be contacted.