Inside Sales Representative

Wolseley Canada; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

Wolseley Canada is seeking an Inside Sales representative to handle order processing and customer inquiries in the Plumbing and HVAC/R sectors. This role emphasizes building strong customer relationships and achieving sales targets while ensuring exceptional service. Full health benefits and opportunities for career development are offered, making it an ideal environment for professional growth and success.

Benefits

Full health care benefits starting day one

Comprehensive benefits fully paid for by the company

Life insurance and wellness programs

Retirement savings programs with employer contribution

Paid vacation and sick time

Annual performance and profit sharing bonuses

Employee discounts on plumbing and HVAC/R products

Education reimbursement

Qualifications

• Previous experience in Inside Sales (Plumbing & HVAC/R) preferred.
• General computer skills, knowledge of AS400 is an asset.
• Ability to work independently and in a team-based environment.

Responsibilities

• Complete the order process and generate sales orders.
• Provide customers with pricing, inventory, and delivery information.
• Build and maintain customer relationships.

Skills

Customer Service

Organization

Initiative

Tools

Microsoft Office

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC / R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC / R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do :

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring :

• Previous Inside Sales related industry (Plumbing & HVAC / R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis