Inside Sales Representative

Sonepar; Oshawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading electrical distributor in the Durham Region is seeking an Inside Sales Representative to manage customer relationships, process inquiries, and develop sales leads. This role requires a High School Diploma, and prior sales experience is a plus. The position offers a competitive salary and a comprehensive benefits package, including flexible health options and career development opportunities.

Benefits

Competitive salary

Flexible benefits program

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Qualifications

• 1-3 years related experience preferred.
• Product knowledge or industry experience preferred.

Responsibilities

• Contact current customers and identify new products.
• Respond to and process incoming calls, inquiries, and orders.
• Develop customer base and sales leads.

Skills

Customer Relationship Management

Sales Techniques

Technical Support

Education

High School Diploma

Post Secondary courses in Sales and/or Marketing

Tools

Microsoft Office

Job description

About SESCO

We are a full‑line electrical distributor providing customers with quality products and exceptional customer service. Our knowledge and expertise in the industry have established us as a dependable source for professionals in the trade. We have 11 branches across the 401 corridor from Belleville to Hamilton. Our team of experienced and knowledgeable staff strives to provide the best quality service—at our counters, with our deliveries and through our project team.

Working at SESCO is more than just a job. A career with us means being part of a winning team that helps you prosper in a company culture where you can truly make a difference. We offer a range of development opportunities and recognize and reward you for your accomplishments. We are at the industry forefront when it comes to technology and offer a variety of digital solutions internally and externally to make working with us easier and more exciting. While you work on opportunities that help define your career, we’ll create the perfect environment for you to thrive.

We are a proud member of the Sonepar Group, the world\'s largest privately‑held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.

To explore and learn more about Sonepar opportunities, please visit the career site at: www.career.sonepar.com

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world\'s #1 privately held business‑to‑business distributor of electrical products and related solutions.
• A chance to get involved in the ongoing growth of the electrical industry.
• We house the largest inventory to better serve our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position:

The Inside Sales Representative is responsible for developing and maintaining positive customer relationships and ensuring customers are satisfied with regard to order taking, product, pricing, deliveries, and overall service.

Responsibilities:

• Contacting current customers and identifying new products and potential up‑selling.
• Responding to and processing incoming calls, inquiries and orders.
• Opening new accounts.
• Developing customer base and sales leads by making cold and warm calls.
• Entering orders into the system.
• Maintaining knowledge base on current products and learning about new products.
• Identify products the customer requires that may not be stocked by the Company and sourcing the product(s).
• Providing pricing quotations and follow‑up on quotes.
• Purchasing (direct orders).
• Counter Sales where applicable.
• Shipping & Receiving – daily verify orders and fill in if the shipper/receiver is absent (where applicable).
• Credits/Debits and Returns.
• Providing basic technical support on products.
• Troubleshooting (freight problems, expediting, etc.).
• Closing orders.
• Other duties as required.

Education, experience and training required:

• High School Diploma required.
• Post Secondary courses in Sales and/or Marketing preferred.
• Knowledge of Microsoft Office.
• 1-3 years related experience.
• Product knowledge or industry experience preferred.

Benefits & Perks:

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents\’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company‑paid Life Insurance and employee paid disability.

To explore and learn more about SESCO, please visit the website: www.sesco.ca

Visit our other social media sites:

Facebook: SescoOntario

Instagram: SescoOntario

LinkedIn: Sesco

Today, Sonepar is the leading distributor of energy‑efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we believe every action matters in safeguarding the environment and driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is detailed in our Global CSR report. To learn more, please visit: www.sonepar.com/en/commitments/sustainability

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer and welcome submissions from all candidates. We value diversity and inclusion, and all qualified individuals are encouraged to apply regardless of race, ethnicity, color, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other characteristic.

For more information about our Inclusion and Diversity initiatives, please visit: https://www.sonepar.com/en/commitments/diversity-and-inclusion

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.