Inside Sales Representative

Nedco; Nanaimo; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading electrical products provider in Nanaimo is seeking an Inside Sales Representative. Responsibilities include servicing customers via phone and email, processing orders, and maintaining high customer service standards. The ideal candidate has at least two years of inside sales or customer service experience and product knowledge in the electrical business. This role offers a competitive salary with excellent benefits.

Benefits

Competitive salary

Excellent benefits and pension packages

Qualifications

• Minimum of two years of inside sales or customer service experience.
• Proven ability to communicate effectively and build customer relationships.
• Strong multitasking and time management skills.

Responsibilities

• Directly service customers via phone & email.
• Process orders, inquiries & quotations daily.
• Achieve a high level of customer service.
• Confirm stock availability and suggest alternatives.
• Make follow-up calls on all quotations.
• Make outbound calls to solicit additional business.
• Assist customers with inquiries regarding e-commerce.

Skills

Customer service

Communication

Multitasking

Time management

Team Player

Tools

AS400

Job description

Overview

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., offers one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Employee Value Proposition

Employee Value Proposition

Joining Nedco means choosing a company that listens to its employees. Nedco accelerates progress, all the while respecting its people, their culture and diversity.

As a Nedco employee, you will have the opportunity to :

• Think ahead
• Work with a great team
• Make a personal impact
• Learn from the best
• Earn the career you want

We can offer people a remarkable range of career opportunities – whether that’s moving up in a particular area of expertise or switching to something completely new. If you’re motivated, we’ll help you find the career path that suits you.

Nedco provides a stable and safe work environment along with a competitive salary with excellent benefits and pension packages.

Nedco is an equal opportunity employer firmly committed to the Canadian marketplace.

Responsibilities

As an Inside Sales Representative based in Nanaimo, your essential duties will be to:

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding e-commerce.

Qualifications

• A minimum of two years of inside sales or customer service experience
• Proven ability to communicate effectively and build customer relationships
• Strong multitasking and time management skills
• Be computer literate
• AS400 experience would be an asset
• Electrical apprenticeship experience considered as an advantage
• Product knowledge of the electrical business is a must
• Team Player

If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii.

We thank all candidates for their interest. However, only those candidates selected for interviews will be contacted.

Please visit www.nedco.ca for other career opportunities.