Inside Sales Representative

Bunzl Canada; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading distribution company in Montreal is seeking an Inside Sales Representative to drive sales and build relationships with customers. The ideal candidate will possess strong selling skills, a college degree, and experience in telephone sales. Responsibilities include qualifying new customers, upselling products, and managing customer inquiries to ensure satisfaction. Join us for a career with endless opportunities.

Qualifications

• Minimum 2 years of telephone selling experience in relevant markets required.
• Ability to communicate effectively, both verbally and in writing.
• Must work independently with minimal supervision.

Responsibilities

• Identify, qualify and sell new customers.
• Build customer relationships and handle inquiries.
• Demonstrate outstanding customer service to ensure satisfaction.

Skills

Strong selling skills

Customer service skills

Analytical skills

Organizational skills

Education

College or university degree or diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

The Inside Sales Position will be responsible for creating, developing and driving sales in line with the Companies Profitable Sales Growth objectives.

In addition to serving as a business development partner, candidate will build customer relationships, handle customer complaints and inquiries, and effectively communicate with all appropriate internal departments / personnel.

Responsibilities :

• Identify, qualify and sell new customers
• Introduce and sell product innovation to current customers
• Introduce and sell product categories to current customers who purchase elsewhere
• Replace competitive products of non-preferred vendors with preferred vendor products
• Upsell current customers to new or replacement products available
• Educate and communicate with customers about upcoming promotions, specials and new items
• Communicate to purchasing department increases or decreases in demand for products
• Demonstrate outstanding customer service to build relationships and ensure customer satisfaction
• Implement and manage pricing strategies within all accounts
• Attend sales meetings and meet with sales manager on a regular basis
• Communicate and collaborate in a productive manner with all departments
• Utilize all appropriate Selling techniques and methodologies
• Implement new services that help improve our customers business : i.e. move customers from phone orders to E-Commerce

Requirements :

A college or university degree or diploma

Effectively deliver both verbal and written communication unscripted

Complete CRM responsibilities without losing focus on your main objective which is selling

Possess strong selling skills

Help support and supplement a positive customer experience with strong organizational skills

Proven track record with a minimum 2 years of telephone selling experience; preferably in at least one of the following markets : Cleaning and Hygiene, Industrial Sales, Health Care, Food Service

Required to work independently, with minimal supervision

Outstanding customer service skills and the ability to work in a team setting with a diverse group of employees, managers and outside customers

Exceptional analytical, organizational and oral / written communication skills

Ability to effectively use Microsoft Office products such as Outlook, Word and Excel required

So, what are you waiting for? A new career awaits you with endless opportunities.

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