Inside Sales Representative

Carrier Enterprise Canada; Mississauga; On-site; CAD 60,000 - 82,000; Full time

Job summary

A national HVAC distributor is seeking a Commercial Inside Sales Representative. This role focuses on driving sales and ensuring high levels of customer service in a B2B environment. Ideal candidates will possess a background in engineering or HVAC and have strong communication skills. Competitive salary offered with a range of CA$60,000 - CA$82,000 annually.

Benefits

Life & Disability Insurance

Company Pension Plan

Employee Assistance Program

Qualifications

• Minimum of 2 years of experience in a sales role, preferably in HVAC or related industries.
• Ability to analyze data and provide solutions.
• Strong interpersonal and communication skills.

Responsibilities

• Generate sales related to HVAC/R products and solutions.
• Support outside sales representatives.
• Conduct data mining to identify potential product sales.
• Follow up on quotes and leads to close sales.

Skills

Customer relationship management

Sales techniques

Problem-solving

Technical design support

Communication

Education

Post-Secondary degree in Engineering or Technical Diploma

Tools

Salesforce

Job description

Carrier Enterprise Canada provided pay range

This range is provided by Carrier Enterprise Canada. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$60,000.00 / yr - CA$82,000.00 / yr

Direct message the job poster from Carrier Enterprise Canada

HR Specialist | Recruitment & Payroll, HR Analyst | Pursuing CHRP

Career Opportunity – Carrier Enterprise Canada

Reporting to : Commercial Sales Manager

Who We Are : Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC / R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC / R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 36 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC / R needs.

We are currently accepting internal and external applications for the role of Commercial Inside Sales Representative .

In this role, you will focus on supporting the team with growing sales in Western Canada. Providing exceptional customer service levels and showcasing elite value will drive incremental sales and solutions to existing customers in a B2B environment. This position works in collaboration with outside sales representatives with all HVAC / R products and solutions offered, and provides additional support as needed. The position also collaborates independently with assigned customers to create solutions for their HVAC / R needs and consults them through the entire sales process.

The Opportunity :

• Generate sales related to HVAC / R Products and Solutions
• Provide technical design and engineering support to clients.
• Maintain productive relationships with new and existing customers.
• Support Customers in quoting, take offs, order entry and coordination for parts, supplies, accessories, and equipment.
• Work with key suppliers on quoting, pricing, and product sourcing.
• Conduct data mining to identify potential product sales through report analysis, customer communications, and direct collaboration with the assigned customers and their dedicated Outside Sales Representatives.
• Proactively reach out to new and existing customers clients to uncover opportunities by delivering Carrier Enterprise’s value proposition.
• Follow up on quotes and leads to close sales deals and achieve revenue and margin targets.
• Develop and maintain competitive information including programs, pricing, and services to help grow and improve CE’s offering.
• Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales
• Drive customer education and adoption of CE’s Digital Platforms to streamline and accelerate the sales process while enhancing customer service delivery.
• Leveraging tools such as Salesforce to document the sales management process.
• Resolve customer issues in a timely and professional manner.

Skills and Behaviors

Post-Secondary degree in Engineering; Technical Diploma or equivalent

HVAC Industry experience an asset

A demonstrated desire to understand customer needs, provide personalized service and keep customers informed

Ability to identify the problem, effectively use resources, generate alternatives, choose and implement a solution

Strong business / problem solving skills and strong communication / interpersonal skills

Effective communication and negotiation skills, both written and orally

Ability to build effective relationships, connecting with the team and its goals

Excellent ability to plan, schedule and prioritize tasks, and anticipate obstacles

Demonstrate the ownership necessary for achieving desired results

Entrepreneurial work ethic

High degree of dependability and reliability

Ability to explore alternatives, respond to opposing views, and offer compromise to others

Persistence, desire to take the initiative and set challenging goals, ability to work independently and drive to succeed and excel

What’s in it for you?

When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC / R products.

You’ll join a team built on trust and integrity – where we succeed and celebrate together.

We value engagement, empowerment and accountability and our team members flourish because of it.

We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.

Every team member makes an impact in our business. We believe our team members are our greatest asset’s.

We offer competitive salary, incentive, and benefits such as :

Life & Disability Insurance

Travel Assistance Coverage

Company Pension Plan with a company contribution

Employee Assistance Program

Pay Range : $60,000 - $82,000 Annual

This pay range is not a gurantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to resposibilities of the job, education, experience, knowledge, skills and abilities as well as internal equity, alignment with market data and applicable bargaining (if any).

Incentive Compensation : As a part of the total compensation package, this role may be eligible for the Carrier Incentive Plan or a role-specific comission / bonus.

If you are currently employed by a company that is a customer of Carrier Enterprise Canada, please be aware that your application may present a potential conflict of interest. We take our customer relationships seriously and handle these situations with discretion and care. If such a relationship exists, we may need to assess the situation further before proceeding with your candidacy. If you're unsure whether your current employer is one of our customers, feel free to reach out confidentially for clarification before applying.

Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”) to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed and treated with confidentiality.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Sales, Business Development, and Manufacturing

Industries

Wholesale Building Materials, HVAC and Refrigeration Equipment Manufacturing, and Wholesale

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