Inside Sales Representative

Pathway Communications; Markham; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading IT Managed Services Provider in York Region is seeking a Telemarketing Sales Representative. The role involves identifying new business, maintaining client relationships, and utilizing interpersonal skills in a fast-paced environment. This position is suitable for candidates with up to 3 years of sales experience and a basic understanding of IT concepts. Join a supportive team focused on growth and development in the tech industry.

Benefits

Competitive base salary

Performance-based incentives

Ongoing training and professional development

Supportive team environment

Qualifications

• Up to 3 years of sales experience, preferably in retail or consumer sectors.
• Demonstrated ability to meet or exceed sales targets.
• Strong interpersonal and communication skills.

Responsibilities

• Proactively identify and secure new business opportunities through cold calling.
• Build and maintain strong relationships with clients.
• Engage with customers via phone and email.

Skills

Sales experience

Interpersonal skills

Communication skills

Basic IT knowledge

Tools

MS Word

Job description

Company Overview:
Pathway Communications is a Canadian IT Managed Services Provider (MSP) specializing in end-to-end IT infrastructure solutions, cloud services, cybersecurity, colocation, and multilingual technical support. We support organizations across North America in optimizing their IT performance while reducing operational complexity and costs.

Position Summary:
Have you considered a career change into IT sales? If you're driven, curious, and passionate about technology, this could be your opportunity to break into a high-growth industry. We are seeking a dynamic and results-driven Telemarketing Sales Representative with up to 3 years of sales experience. This is an excellent opportunity for a motivated professional who thrives in a fast-paced, client-focused environment. While prior experience in the tech industry is not required, a basic understanding of IT concepts is essential. The rest will be covered through our comprehensive training program. A strong interest in technology and a passion for continuous learning are key to succeeding in this role.
Key Responsibilities:

• Proactively identify, pursue, and secure new business opportunities through cold calling .
• Build and maintain strong relationships with prospective and existing clients.
• Conduct regular check-ins and follow-ups with clients and prospects.
• Engage with customers via phone and email to address inquiries and collaborate with internal teams like Sales & Marketing to recommend appropriate solutions.
• Build lasting client relationships through consistent, professional communication.
• Collaborate with internal teams to ensure high levels of client satisfaction and seamless service delivery.
• Continuously enhance your understanding of Pathway’s services and IT solutions.

Qualifications:

• Up to 3 years of sales experience, preferably in the retail or consumer sectors.
• Demonstrated ability to meet or exceed sales targets.
• Basic knowledge of IT and tools such as MS Word is required.
• Strong interpersonal and communication skills.
• Natural curiosity and genuine interest in technology and innovation.
• Self-starter with a proactive, results-oriented approach.

Why Join Us?

• Competitive base salary and performance-based incentives.
• Ongoing training and professional development in technology sales.
• Supportive and collaborative team environment.
• Opportunity to grow your career in one of Canada’s leading MSPs.
• If you're driven, ambitious, and excited by the opportunity to grow with a dynamic team, we want to hear from you!
• Self-motivated, adaptable, and eager to learn.