Inside Sales Representative

FASTSIGNS Parker/Castle Rock; Hamilton; On-site; CAD 40,000 - 48,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock in Hamilton, ON seeks a friendly Customer Service Representative who will be the first contact for customers via email, phone, and in person. You will help build lasting relationships by turning prospects into customers and guiding projects through from quote to delivery.

The role covers sales activities from lead generation through project management, developing and implementing Sales and Marketing plans, and collaborating with management and support teams to

Qualifications

• Outgoing and eager to learn.
• Excellent listening and communication skills.
• Ability to build relationships and handle multiple tasks.

Responsibilities

• Serve as the first contact for customers via email, phone and in person.
• Generate leads and manage sales activities through project lifecycle.
• Coordinate estimates, work orders and delivery timelines with the team.

Skills

Customer service

Sales support

Communication

Relationship building

Job description

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center’s management and support teams for the achievement of customer satisfaction and revenue generation.

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.