Inside Sales Representative

MOBIA Technology Innovations is a Canadian-owned business and systems integrator. MOBIA serves its clients and the Canadian market through five business units: Broadband and Wireless Services, Managed Services, Hybrid Infrastructure Solutions, Cybersecurity, and Digital Transformation Services. With over 37 years of operation in Canada, MOBIA has developed strategic business relationships with industry-leading technology partners to help clients achieve positive business outcomes.

MOBIA is currently recruiting an Inside Sales Representative to join our team in Dartmouth, NS. With a passion for technology and customer service, you will be an integral part of a customer-focused team with great attention to detail and respect for a job well done.

Key Responsibilities:

1. Working closely with our Solutions Architects, Delivery Teams, and Account Managers to design solutions for customers.
2. Working with Account Managers to assist in RFP (Request for Proposals) responses and quotes for tenders.
3. Conducting post-sales customer care as needed.
4. Working closely with vendor partners to complete deal registrations, track rebates, and support ongoing marketing campaigns or other incentive programs.
5. Continuously interact with your customers to discuss key business challenges and opportunities, and to arrange events/meetings in conjunction with our Account Managers.
6. Attend sales calls with Account Managers to support them in moving new business forward.
7. Completing CRM updates to ensure account and opportunity information is up-to-date and accurate.
8. Advocating for MOBIA, our clients and our partners; always representing with the highest ethics and standards of conduct.
9. Other duties as required.

Skills/Qualifications:

1. 3+ years of experience in an Inside Sales role within an IT/tech environment. Experience working with the following vendors is considered an asset: AWS, Microsoft, Google, HPE, Cisco, Dell, Fortinet, TrendMicro, and Palo Alto.
2. Strong understanding of the distribution, purchasing, pricing and discount process.
3. Post-secondary education; Degree or Diploma in IT, Business, Marketing or Public Relations.
4. Able and interested in working hours that would support our operations in Western Canada (11 am – 7 pm; some flexibility may be accommodated).
5. Previous experience with enterprise IT solutions: data centre, cloud, big data, storage, networking, and security would be considered an asset.
6. Experience using CRM systems. Experience with SAP would be considered an asset.
7. Understanding of hardware/software renewal contracts.
8. Proficiency with MS Office and MS Project, and the ability to learn new systems and software programs.
9. Strong communication and coordination skills to interface with Logistics, Procurement, and Finance.
10. Energetic and positive personality and a keen interest in learning new things.
11. Strong technical aptitude: ability to understand and decipher tech language for your customers.
12. Customer service orientation: you enjoy assisting others to achieve team successes.
13. Bilingual in English and French would be great but is not a requirement.
14. Team player.

At MOBIA, we are committed to helping businesses realize their full potential with a combination of digital transformation and thought leadership. We pride ourselves on our innovative approach and our dynamic team. Our commitment to excellence has earned us several prestigious awards, including:

1. One of Canada’s Best Managed Companies for 2023 – Deloitte
2. Named Canada Regional Partner of the Year for 2023 – Arctic Wolf
3. One of Canada’s Top Growing Companies for 2022 – Global and Mail
4. One of Canada’s Top 10 Cyber Security Solutions Providers for 2022 – The Cyber Security Review

MOBIA prioritizes the well-being and professional growth of our team by offering a comprehensive benefits package, including:

1. Health and Dental Insurance
2. Employee Assistance Program
3. RRSP/TFSA contributions
4. Company events for fun and community contribution

MOBIA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.