Inside Sales Representative

WolseleyCanada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor of plumbing products is seeking an Inside Sales representative in Edmonton. The role involves processing orders, providing customer support, and building strong relationships. Candidates should have prior experience in the plumbing or HVAC/R industry, along with strong customer service skills. The company offers comprehensive benefits, training opportunities, and a positive work environment.

Benefits

Full health care benefits

Career development opportunities

Life insurance and wellness programs

Retirement savings programs

Paid vacation and sick time

Employee discounts

Education reimbursement

Qualifications

• Preferred sales experience in plumbing & HVAC/R.
• General computer skills including Microsoft Office required.
• Highly organized in prioritizing work.

Responsibilities

• Complete the order process including pricing and sourcing.
• Provide accurate pricing and delivery information to customers.
• Build relationships with customers by phone or email.
• Respond to customer inquiries promptly.
• Achieve sales targets set by management.

Skills

Customer service

Order processing

Sales experience

Microsoft Office skills

Organizational skills

Tools

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders
• Enter quotations and orders into the system with accuracy in a timely manner
• Provide customers with accurate pricing, inventory, and specific delivery information
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products
• Adhere to company safety policies and regulations
• Assist in warehouse when needed

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• Warehouse experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.