Inside Sales Representative

JM Test; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Vacation days

Recognition programs

Incentive packages

Career growth opportunities

Job summary

JM Test is seeking an Inside Sales Representative in Canada to connect with customers, understand technical information, and coordinate with field sales. You will respond to price requests, research product solutions, manage the order workflow, and provide outstanding service.

Ideal candidates have 2-4 years in inside sales or customer service, strong communication and multitasking skills, and a detail-oriented, accountable mindset. Opportunities to grow into field sales exist.

Qualifications

• 2-4 years' experience in inside sales or customer service.
• Strong problem-solving and communication to understand technical information.
• Ability to multitask and manage multiple priorities.
• Excellent attention to detail and organized work style.
• Accountability and ownership of work.
• Willingness to collaborate with field sales team.
• Interest in instrumentation, reliability, and electrical components industry.
• Respond to price, delivery, and technical information requests.
• Research and solve problems with customers to find suitable products.
• Coordinate with field sales to fulfill requests.
• Manage inventory system, process orders and place orders with vendors.
• Provide exceptional customer service.
• Build toward a field sales position if desired.

Responsibilities

• Respond to incoming request for price, delivery, and technical information.
• Research and problem solve with customers to find suitable products.
• Work with the field sales team to deliver on requests.
• Manage inventory system, process customer orders and place orders with vendors.
• Provide exceptional customer service.
• Build towards a field sales position if desired.

Skills

Problem solving

Communication

Multitasking

Attention to detail

Ownership

Teamwork

Interest in instrumentation

Job description

Join Us!

We are excited to announce opportunities within our rapidly growing company. Featuring state-of-the-art calibration laboratories across Canada. JM Test is an inspiring company who has won the Best Place to Work award 6 years and counting!

Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who thrives on connecting with others. If your friends or colleagues often say how much they love working with you, and you enjoy learning new things while engaging with people, this is the perfect role for you.

No need to be a technical expert – we’re looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth, approachability, and teamwork, and your personality will be key in maintaining and enhancing this environment. You’ll be the friendly face and voice that helps customers with their calibration needs, bringing both enthusiasm and great communication to every conversation. Apply today and make a difference in a place where your natural warmth and curiosity are celebrated!

JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed by strategic investors, focused on solving complex challenges for industrial clients across Canada. If you're driven by results, thrive in dynamic environments, and want to build a career in a company that rewards bold execution, this is your opportunity. We're not looking for order-takers—we need challengers who redefine how customers think about their problems.

Inside Sales Representative

Who You Are:

• A determined problem solver.
• A clear communicator who can tackle and understand technical information.
• Multitasker who can manage multiple priorities and requests simultaneously.
• 2 - 4 years' experience in inside sales or customer service.
• Acute attention to detail and loves to keep things organized.
• Accountable and takes ownership of work.
• Loves to work cross functionally with the field sales team.
• Has an interest in instrumentation, reliability, and electrical component industry.

What Will You Do?

• Respond to incoming request for price, delivery, and technical information.
• Research and problem solve with customers to find suitable products.
• Work with the field sales team to deliver on requests.
• Manage inventory system, process customer orders and place orders with vendors.
• Provide exceptional customer service.
• Build towards a field sales position if desired.

Why JM Test?

Be a part something innovative and growing! We are proud leaders within our industry and continue to drive success. We have seen revenue growth year after year while also being established for over 30 years in the industry.

• Benefit from our benefits! We enroll our employees in an extensive medical benefits package. We also offer competitive compensation, vacation days, recognition programs, incentive packages and many more perks!
• Succeed as a Team! Our commission structure promotes an inclusive sales team environment. We all have invested interest in seeing each other succeed and are committed to do so.
• Never Stop Growing! Our product offerings offer an extensive opportunity to continue to learn. You will have routine product information sessions available and a knowledgeable sales department to support you. We are proud of our history of quick career progression for our top achievers and are committed to see our people succeed and grow.
• Enjoy Where You Work! We built a beautiful state-of-the- art office where you will be proud to work. Enjoy free parking, an open-concept environment, industry resources at your fingertips and visibility into our calibration, sales, and rentals departments.

JM Test is a growing company that sells, services and rents Process Instrumentation and Test & Measurement equipment from leading manufacturers. JM Test has been in business for over 30 years and is the leading supplier to industrial clients in the resource and municipal market segments.