Inside Sales Representative

Elby Professional Recruitment; Burlington; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the building materials sector is seeking an Inside Sales / Customer Experience Representative to enhance their team. This role offers a fantastic opportunity to engage with customers, assess their needs, and provide tailored solutions. You will be part of a tenured team known for its excellent workplace culture, where your contributions will directly impact customer satisfaction and business growth. If you have a passion for service and a background in sales, this is the perfect chance to join a growing company and make a difference.

Benefits

Quarterly Bonus

Excellent Workplace Culture

Qualifications

• 3+ years experience in Inside Sales or Customer Experience.
• Strong communication and technical skills are essential.

Responsibilities

• Assess customers' needs and recommend appropriate products.
• Handle customer orders and inquiries efficiently.
• Maintain relationships with major accounts.

Skills

Inside Sales

Customer Experience

Communication Skills

Technical Savvy

Math Skills

Job description

Our client is looking for an Inside Sales / Customer Experience Representative to join their team in Exeter! This is a fantastic opportunity to join a well-established company in the building materials industry.

What our client has to offer :

• Quarterly Bonus
• Tenured Team with an excellent workplace culture

This is a great opportunity to join a growing team! Interested and qualified candidates please apply today or email Christine Troock quoting job #6277.

We would like to thank all applicants; however, only those under consideration will be contacted. Thank you!

Responsibilities :

• Assess customers' needs and resources and recommend the appropriate product based on their specifications.
• Take customer orders and enter them into the system.
• Handle customer complaints or inquiries as required, escalating to the appropriate individual when needed.
• Maintain contacts and relations with major accounts.
• Liaise with various departments including Logistics, Purchasing, and Accounting to ensure customers' needs are met in a timely manner.

Requirements :

• 3+ years experience in Inside Sales or Customer Experience, ideally coming from Construction or Building Materials
• Technically savvy with strong math skills
• Excellent communication skills, both written and verbal