Inside Sales Representative

Sunbelt Rentals

Brampton

On-site

CAD 46,000 - 63,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Dental

Vision

Life Insurance

Vacation time

Sick days

Tuition reimbursement

RRSP matching

Paid holidays

Paid time off

Career development

Employee assistance

Job summary

Sunbelt Rentals is seeking an Inside Sales Representative to drive incremental revenue for assigned territories, support OSRs, and reactivate dormant accounts. The role involves prospecting, handling inquiries, and assisting with quotes and orders to accelerate the sales cycle.

The position emphasizes customer-facing service, data-driven follow-up, and collaboration with branch teams while upholding Sunbelt’s safety standards and training opportunities.

Qualifications

Bachelor’s Degree or equivalent combination of education and experience.
1-2 years’ business-to-business Inside Sales/Customer Service experience.
Demonstrated ability to work in a fast-paced, team-oriented, customer-focused environment.
Demonstrated success cold calling, reactivating dormant accounts, and engaging prospects and customers.
Outstanding listening and communication skills.
Software literate and ability to learn new software quickly.
Analytical capabilities to interpret data, generate reports, and understand sales processes.

Responsibilities

Identify and call prospects in designated market areas to qualify and drive leads and explain products and services offered.
Deliver sales leads to the Outside Sales team and close leads directly when possible.
Assist OSR’s and branch staff with quotes, orders, billing disputes, problem solving, etc.
Handle sales inquiries and customer assistance requests and support retention strategies.
Coordinate internally to expedite the sales process and keep management informed with reports.

Skills

Cold calling

Dormant account reactivation

Prospect engagement

Active listening

Strong communication

Software literacy

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

The Inside Sales Representative (ISR) position is responsible for driving incremental sales revenue for assigned sales territories, supporting increased sales productivity of assigned Outside Sales Representatives (OSR). Additionally, the ISR will support increased sales through the identification of new prospective customers, reactivation of dormant accounts, and many different approaches such as project database mining, phone contact and follow-up, email, web inquiry handling. Will increase sales productivity by working with assigned OSR’s and the Branch teams to support customer-facing processes such as handling customer sales inquiries, assisting with sales quotations, and customer communications.

Position Responsibilities

Identify and call prospects in designated market areas to qualify and drive leads and explain products and services offered. This will include cold calling. Deliver sales leads to the Outside Sales team. Close sales leads directly when possible. Demonstrated added-value approach to customers by identifying appropriate solutions based on an understanding of their needs. Contact dormant accounts in designated market areas to reintroduce and explain products and services offered. Understand why dormant accounts became inactive. Work with the Sales and Branch staff to develop a plan to generate new business from these accounts. May assist OSR’s with customer quote requests, engineering requests, orders, contracts, billing disputes, problem solving, etc. Handle sales inquiries and customer assistance requests. Support customer retention strategies and plans. Coordinate internally to expedite sales process. Keeps management informed of all activity, including timely preparation of reports. Promote internal and external customer service excellence Adhere to and uphold safety standards. Works closely with Support, Management, Project Management team, Construction and Operations, and Business Development. Other duties as assigned.

Requirements

Education & Experience: Bachelor’s Degree or equivalent combination of education and experience 1-2 years’ business-to-business Inside Sales/Customer Service experience Demonstrated ability to work in a fast-paced, team-oriented, customer-focused environment Demonstrated success cold calling, reactivating dormant accounts, and in engaging prospects and customers Outstanding listening and communication skills. Software literate and ability to learn new software quickly Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes Ability to ensure proper need assessments, planning, account qualification at all prospect levels

Physical Demands

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground Base Pay Range 46,000.00 - 63,250.00 Total compensation package includes base pay, company vehicle, and robust commission plan.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees.

Health
Dental
Vision
Life Insurance Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days Leading wages Tuition Reimbursement RRSP Matching Tool and Boot Allowance Career development and advancement Employee Assistance Program

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Position is for an existing vacancy Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet.

With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job.

Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers.

All our employees benefit from extensive on-the-job training, which is amongst the best in the industry.

Our advancement opportunities are why many of our staff remain with us throughout their careers.

Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

We are proud to offer the following benefits:

Medical/Dental/Vision Insurance
401(k) Retirement Plan - US
RRS Plan – CAN
Paid Parental Leave
Paid Holidays and Paid Time Off
Tuition Reimbursement
And many more

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.