Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada seeks a skilled Bilingual Customer Support Representative. This role involves providing inbound and outbound support and requires fluency in French and English. Candidates should have at least 1 year of sales experience and possess strong relationship-building skills. The position offers a competitive salary up to $24 per hour, comprehensive benefits, and opportunities for career advancement in a remote working environment.

Benefits

Comprehensive benefits package

Paid training

Mentorship programs

Career advancement opportunities

Qualifications

• Must be fluent in both French and English.
• At least 1 year of proven sales experience.
• Strong understanding of the sales process and negotiation techniques.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting with B2B and B2C skills.
• Utilize product knowledge to enhance customer retention.

Skills

Fluent in French

Fluent in English

Sales experience

Relationship building

Negotiation techniques

Education

High school diploma or GED

Tools

PC navigation skills

Job description

Employer Industry: Automotive Services

Why consider this job opportunity:

• Salary up to $24.00 per hour, with performance-based incentives
• Opportunities for career advancement, with 80% of managers promoted from within
• Work remotely from the comfort of your home
• Comprehensive benefits package including medical, dental, and vision insurance
• Paid training and access to mentorship programs
• Engaging company culture with various employee resource groups and networking opportunities

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales, engage in prospecting, negotiation, and presentations using B2B and B2C skills
• Utilize product knowledge to build client relationships and enhance customer retention
• Maintain meticulous attention to detail in sales processes
• Document and track information in databases while offering additional products and services

What is Required (Qualifications):

• Must be fluent in both French and English
• At least 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• High school diploma or GED required
• Ability to work in a distraction-free environment and manage multiple tasks in a fast-paced setting

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies and adapt to changing environments
• Strong computer navigation skills and proficiency in PC usage
• A reliable desktop or laptop computer and high-speed internet connection

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