Inside Sales Rep - (Full-Time) - Delta, BC - (Job Number: 23001296)

Praxair; Delta; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player seeks an Inside Sales Representative to join their team in Delta, BC. In this full-time role, you will be responsible for processing customer orders, providing exceptional service, and driving sales through effective upselling of gases and welding products. Your expertise in customer satisfaction and inventory management will be key to meeting sales targets. This dynamic position offers the opportunity to work in a safety-conscious environment, ensuring that customer needs are met while contributing to a company committed to sustainability and equity. If you are passionate about customer service and sales, this role is perfect for you.

Qualifications

• Experience in customer service or industrial supplies is essential.
• Proficient in computer skills, especially Microsoft Office.

Responsibilities

• Process customer orders and inquiries efficiently.
• Sell gases and welding products to customers.

Skills

Customer Satisfaction

Upselling

Inventory Control

Order Processing

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Inside Sales Rep - (Full-Time) - Delta, BC - (Job Number: 23001296)

Pay Competitive

Employment type Full-Time

Job Description

Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more.

Inside Sales Rep - (Full-Time) - Delta, BC

Primary Purpose:
Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients. Accountable for meeting sales targets associated with Linde Canada packaged gas business.

Responsibilities:

• Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
• Sell gases and welding products to walk-in and telephone customers
• Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
• Process all cash, charge, and credit card orders and amending orders for invoicing
• Maintain local inventory control and manage branch stock including surplus inventory for hard goods and cylinders
• End of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)
• Process bank daily deposits and cash reconciliation
• Accountable for shipping/receiving of customer orders and branch transfers
• Assist customers with welding applications and products to ensure Linde products meet customer requirements
• Provide assistance to the Territory Manager(s) in serving accounts

Qualifications:

Education

• High school graduate or equivalent experience in an industrial supplies or customer service environment.

Experience:

• A work history focusing on customer satisfaction is a pre-requisite
• Must have the ability to "up sell"
• Applicants preferred to have knowledge of the welding industry, process, etc.
• Proficient in a computer environment
• Intermediate to advanced knowledge of Microsoft Office Suite
• Experience working in a safety conscious team environment
• Must be able to lift up to 60 lbs.

Working Environment:

• In-Store

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.