Inside Sales / Rental Coordinator

CB Canada; Red Deer; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading rental service provider in Red Deer seeks an Inside Sales / Rental Coordinator to manage inside sales and rental operations. The ideal candidate will have 1-2 years of customer service experience, a high school diploma, and strong communication skills. This role requires managing customer interactions and ensuring accurate billing and product availability. A competitive compensation package and benefits are offered.

Benefits

Competitive compensation package

First class benefits

Qualifications

• 1-2 years customer service experience.
• Valid class 5 Drivers License and clean Drivers Abstract.
• Energetic and friendly with excellent communication skills.
• Self-starter with strong organizational skills.
• Working knowledge of CDK software is an asset.

Responsibilities

• Manage day-to-day operations of inside sales and rental.
• Be the initial point of contact for customers.
• Assist and build sales for customers at the dealership.
• Understand customer needs and identify sales opportunities.
• Manage rental operations ensuring accurate billing and product availability.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Problem-solving

Education

High School Diploma

Tools

MS Word

MS Excel

CDK software

Job description

WHY CALMONT

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as an Inside Sales / Rental Coordinator at our Bobcat of Calgary location.

ABOUT THE ROLE

As an Inside Sales / Rental Coordinator, you will be responsible for managing the day-to-day operations of inside sales to customers that enter the dealership, as well as the rental counter. The operations requirements of this role include handling incoming rental inquiries and maximizing fleet utilization by managing available and incoming rental units.

Other job duties will include, but are not limited to :

• Being an initial point of contact for customers.
• Assisting, and building sales for customers whom which enter the dealership.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers\' needs and identifying sales opportunities.
• Answering potential customers\' questions and sending additional information per email.
• Closing sales and following up with customers.
• Managing rental operations ensuring correct, accurate billing, as well as correct product availability and delivery.
• Ensuring all rental problems listed by customers are addressed according to company policy.
• Maintaining a positive company / customer relationship.
• Administering and maintaining adequate, neat, clean, and safe rental area, equipment, yard, and units.
• Developing and maintaining competent product knowledge of all current units rented.

DESIRED SKILLS AND EXPERIENCE

• 1 – 2 years’ customer service experience with a history of exceeding customer’s expectations.
• High School Diploma.
• Valid class 5 Drivers License and clean Drivers Abstract.
• Energetic and friendly with excellent verbal and written communication skills.
• Self-starter with the ability to prioritize and organize workload in a fast paced environment.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.
• Knowledge and experience with MS Word and Excel.
• Working knowledge of CDK software considered an asset.

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and enjoy a challenge, then this may be the opportunity for you! At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.

Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID-19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID-19 vaccination.