Inside Sales Manager- Toronto

WinsAbove; Toronto; Hybrid; CAD 196,000 - 314,000; Full time

Job summary

Toast is seeking an Inside Sales Manager to build and coach a high-performing team of Inside Account Executives in Toronto. You will hire, train, and mentor reps, run discovery meetings, live demos, and craft tailored solutions for restaurateurs, while collaborating with partners and our Onboarding and Care teams.

This role requires 3+ years of outside sales leadership, Salesforce fluency, and the ability to navigate ambiguity.

Qualifications

• 3+ years of outside sales management experience with complex hardware and software solutions.
• Proven ability to hire, coach, and develop quota-achieving sales teams.
• Strong Salesforce CRM knowledge.
• Ability to navigate ambiguity and work under pressure.

Responsibilities

• Hire, manage and develop a quota-achieving sales team.
• Attract and retain elite Account Executive talent.
• Coach a team to run discovery meetings, live demos, and craft bespoke solutions for restaurateurs.
• Innovate go-to-market strategy and develop demand within the marketplace.
• Manage partnerships with other tech providers to generate referrals.
• Leverage Salesforce to track, audit, and influence the business.
• Partner with Onboarding and Care teams to deliver a world-class customer experience.
• Replicate success internationally and build foundations for internal processes in international markets.

Skills

Outside sales management

Leadership

Sales strategy

CRM expertise

Tools

Salesforce

Job description

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district.

A day in the life (Responsibilities)

• Hire, manage and develop a quota-achieving sales team
• Attract and retain elite Account Executive talent
• Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings
• Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace
• Manage partnerships with other tech providers to generate referral demand
• Leverage Salesforce to track, audit, and influence the business
• Partner with our Onboarding and Care team leaders to deliver a world class customer experience
• Leverage knowledge of Toast’s product and business to replicate success internationally
• Help build the foundations for our internal processes in international markets
• Cross-functional alignment with onboarding, growth, and other critical internal partners
• Manage top of funnel performance indicators, such as activity volume and opportunity creation

What you'll need to thrive (Requirements)

• 3+ years of outside sales management experience with complex hardware and software solutions
• Demonstrated sales management experience selling into areas with limited or no market penetration
• Able to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexity
• Has a strong understanding of the Salesforce CRM

**This role requires a minimum of 2 days per week in our Toronto office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*This role is for a current vacancy

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible).

Total Targeted Cash

$196,000 — $314,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].

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