Inside Sales Manager

Toast; Toronto; On-site; CAD 100,000 - 140,000; Full time

Benefits offered by this job

Unlimited Vacation

Sabbatical after five years

Professional Development Reimbursement

Wellness stipend

401(k) and matching

Medical, Dental, & Vision Coverage

Mental Health Benefits

Subsidized backup childcare

Job summary

Toast is seeking an Inside Sales Manager in Toronto to hire, coach, and lead a high-performance Inside Account Executive team. You will work hands-on with your sales group to understand restaurateurs' needs and craft customized Toast solutions that drive business growth.

You will devise and execute a go-to-market plan, manage partnerships, and leverage Salesforce to monitor activity, pipeline, and results. The role emphasizes international expansion and strong cross-functional collaboration.

Qualifications

• 3+ years of outside sales management experience with complex hardware and software solutions.
• Ability to navigate ambiguity and complexity under pressure.
• Experience selling into areas with limited or no market penetration.

Responsibilities

• Hire, manage and develop a quota-achieving sales team.
• Coach the team to run discovery meetings, live demos, and craft bespoke solutions.
• Develop and execute a go-to-market strategy to grow Toast in your district.
• Manage partnerships with other tech providers to generate referral demand.
• Leverage Salesforce to track, audit, and influence business metrics.
• Collaborate with onboarding and care teams to deliver a world-class customer experience.
• Replicate success internationally and build foundations for internal processes in new markets.
• Align cross-functionally with onboarding, growth and other internal partners.

Skills

Sales management

Team leadership

Sales forecasting

Sales strategy

Tools

Salesforce

Job description

• As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district
• You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate
• You’ll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive
• We need your passion and sales management expertise to help us build the Toast brand in your district
• Hire, manage and develop a quota-achieving sales team
• Attract and retain elite Account Executive talent
• Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings
• Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace
• Manage partnerships with other tech providers to generate referral demand
• Leverage Salesforce to track, audit, and influence the business
• Partner with our Onboarding and Care team leaders to deliver a world class customer experience
• Leverage knowledge of Toast’s product and business to replicate success internationally
• Help build the foundations for our internal processes in international markets
• Cross-functional alignment with onboarding, growth, and other critical internal partners
• Manage top of funnel performance indicators, such as activity volume and opportunity creation

Benefits

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

Has a strong understanding of the Salesforce CRM3+ years of outside sales management experience with complex hardware and software solutionsAble to perform well under pressure, and can demonstrate the ability to navigate ambiguity and complexityDemonstrated sales management experience selling into areas with limited or no market penetration