Inside Sales Loan Officer

WizeHire, Inc; Saskatchewan; On-site; CAD 76,000 - 87,000; Full time

Job summary

A prominent mortgage team is seeking a full-time salaried loan officer to convert pre-qualified leads and support existing customers. Responsibilities include handling inquiries, preparing loan documentation, and maintaining customer databases. Candidates should have at least 3 years of mortgage experience and strong customer service skills. This position offers a salary of $55,000 - $62,000 per year plus bonuses.

Qualifications

• At least 3+ years of mortgage experience, preferably as a loan officer assistant or loan officer.
• Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
• Proficiency in MS Office required; CRM, MLS, DU, and Encompass software preferred.

Responsibilities

• Handle all customer and in-house inquiries about transactions.
• Coordinate and prepare documentation necessary for verifications and underwriting.
• Review all loan package documentation for discrepancies and omissions.
• Meet with prospects and convert them into new clients.
• Maintain the customer database with updated information.
• Follow up with customers after initial purchase to encourage repeat business.

Skills

Mortgage experience

Understanding of loan financing options

Customer service skills

Listening skills

Communication skills

Education

High school diploma or GED

College experience

Tools

MS Office

CRM software

Encompass software

Job description

Cross Country Mortgage - Robb Team • Mount Pleasant , SC , US

Posted a day ago

Description

We’re looking for a full-time salaried loan officer inside sales to join our growing team! You’ll convert pre-qualified leads into new customers and turn existing clients into repeat business. Candidates should be driven, hard-working professionals who have a knack for helping clients purchase a home. Ready to take the next step in your career? Apply today!

Responsibilities

• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Coordinate and prepare documentation necessary for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Review all loan package documentation for discrepancies, omissions, and income calculatio,n then report any discrepancies to the loan originator
• Meet with prospects and convert them into new clients and ensure their needs are met
• Maintain the customer database with updated information on past, current, and potential clients
• Entice customers to use our services again by following up via phone calls, emails, or other forms of communication after initial purchase

Qualifications

• At least 3+ years of mortgage experience, preferably as a loan officer assistant or loan officer
• Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Proficiency in MS Office required; CRM, MLS, DU, and Encompass software preferred
• Possess superb customer service skills, listening skills, presentation skills, and communication skills
• High school diploma or GED required, college experience is highly valued

Compensation

$55,000 - $62,000 per year Plus Bonus structure

About Cross Country Mortgage - Robb Team

As a powerhouse within CrossCountry Mortgage, the Robb Team is built on experience, trust, and client-focused execution. We’re deeply committed to personalized service, streamlined processes, and long-term relationships. From intake to closing, we aim to be the client’s lender for life, with efficient workflows, proactive communication, and smooth closings. We’re deeply rooted in the markets we serve, with strong referral networks and a reputation for responsiveness.

We Deliver:

• Weekly client and partner updates
• Clear guidance from the app to close
• A relationship-first approach that keeps clients coming back
• Process-driven and detail-oriented
• Thrive in fast-paced, relational roles
• Strong communicators who value transparency