Inside Sales - Life Safety

K&D Pratt Inc; Mount Pearl; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life & disability insurance

RRSP matching

Flexible time

Job summary

K&D Pratt Inc in Mount Pearl, NL seeks an Inside Sales Account Manager to drive client relationships, solve safety challenges, and close opportunities. You will collaborate with outside sales and technical teams to deliver life safety solutions and maintain high customer satisfaction.

Join a national leader in fire and life safety services with strong growth, training, and a competitive compensation structure.

Qualifications

• 3+ years of B2B inside sales or account management experience, preferably in industrial or technical settings.
• Proven ability to grow and manage existing accounts.
• Strong consultative selling skills and understanding of customer operations.

Responsibilities

• Provide high levels of customer satisfaction through responsive, consultative service.
• Assist outside sales representatives in fulfilling customer requests across Atlantic Canada.
• Analyze and select technical products to meet customer requirements.
• Source specialized equipment and negotiate with vendors or manufacturers when necessary.
• Thrive in a fast-paced sales cycle, understanding customer needs and routing qualified opportunities to account managers.
• Close sales and achieve quarterly quotas with accountability for results.
• Research accounts, identify key decision-makers, and generate interest in life safety solutions.
• Maintain and expand the database of prospects and accounts within the assigned territory.
• Ensure high levels of internal and external customer service at all times.

Skills

3+ years inside sales

CRM experience

Account management

Consultative selling

Negotiation

Tools

CRM software

MS Office

Job description

Inside Sales - Life Safety
Mount Pearl, NL | K&D Pratt

Are you an inside sales professional who thrives on building strong client relationships, solving safety challenges, and closing opportunities in a fast-paced environment? At K&D Pratt, we value your expertise, invest in your growth, and reward your performance with a competitive compensation structure.

We're a national leader in fire and life safety services, and our team is growing. At KDP, you'll work with modern tools, reputable brands, and supportive leadership - all designed to help you deliver exceptional results while keeping customer satisfaction at the heart of everything you do.

Why Join KDP?

• Grow and Support Client Relationships - Strengthen partnerships and expand opportunities with municipalities, industrial operators, and commercial clients.
• Collaborative Sales Environment - Work closely with outside sales reps and technical teams to deliver solutions efficiently.
• Professional Development - Build your skills through product training, manufacturer certifications, and industry events.
• Benefits That Work for You - Enjoy comprehensive health, dental, vision, life & disability coverage, flexible time, and employer-matched RRSP.
• Trusted Solutions - Represent industry-leading fire protection and life safety products that clients rely on for compliance and protection.

What You'll Do:

As an Inside Sales Account Manager, you'll be the primary point of contact for clients and support outside sales efforts. You will:

• Provide high levels of customer satisfaction through responsive, consultative service.
• Assist outside sales representatives in fulfilling customer requests across Atlantic Canada.
• Analyze and select technical products to meet customer requirements.
• Source specialized equipment and negotiate with vendors or manufacturers when necessary.
• Thrive in a fast-paced sales cycle, understanding customer needs and routing qualified opportunities to the appropriate account managers.
• Close sales and achieve quarterly quotas, maintaining accountability for results.
• Research accounts, identify key decision-makers, and generate interest in life safety solutions.
• Maintain and expand your database of prospects and accounts within your assigned territory.
• Ensure high levels of internal and external customer service at all times.

What We Offer

• Competitive base salary + performance-based incentives
• Professional growth opportunities in a supportive environment
  

What You Bring:

• 3+ years of B2B inside sales or account management experience (industrial, municipal, construction, or technical solution-based sales preferred)
• Proven ability to maintain and grow existing accounts
• Strong consultative selling skills and ability to understand customer operations
• Experience managing a CRM, sales pipeline, and account database
• Self-motivated, collaborative, and client-focused
• Comfortable working in a fast-paced, target-driven environment
• Interest in fire protection equipment, life safety technologies, and regulatory standards

Safety first, growth always.

Life safety is more than a product line - it's a mission. Our clients trust us to protect lives, critical equipment, and communities.

If you are a relationship-driven inside sales professional ready to support outside sales teams, grow accounts, and deliver trusted safety solutions, we want to hear from you.