Inside Sales Germany F/M/D

ICAPE Group; La Sarre; Remote; CAD 60,000 - 80,000; Full time

Job summary

A growing international company is seeking an Inside Sales professional to support business operations. The role involves preparing sales offers, processing orders, and maintaining customer relationships. Ideal candidates should have at least 3 years of technical experience, be fluent in English, and possess excellent sales skills. This permanent, full-time position offers home office options and opportunities for promotion.

Benefits

Challenging projects

Great promotional opportunities

Qualifications

• Minimum of 3 years' experience in a technical field and/or distribution segment.
• Experience dealing with cross-functional and international relations.

Responsibilities

• Prepare sales offers and follow up offers tightly to build pipeline.
• Process customer orders and fulfill them daily.
• Achieve defined KPI with expected commercial performance.

Skills

Fluent in English (oral and written)

Technical knowledge

Excellent personal and sales skills

Great listening skills

Ability to work autonomously and in a team

Good interpersonal skills

Proactive and determined

Tools

ERP SAP

Job description

To enhance our team, we are seeking an Inside Sales (F/M/D) to support our business operations. In this pivotal role, you will contribute significantly to our sales team's achievements and ensure high levels of customer satisfaction.

Responsibilities

As part of a sales team, reporting to the Sales Manager, you will be responsible for the following tasks:

• Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
• Process orders in our SAP system and follow them up.
• Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
• Achieve defined KPI with expected commercial performance.
• Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.
• Build up excellent customer relationship with defined customers’ portfolio.
• Create and maintain favorable conditions for business development.
• Update CRM system for customer information and help for prospection.
• Occasional business trips to visit customers or other commercial related events.
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.
  
  
  

Qualifications

• A minimum of 3 years' experience in a technical field and/or distribution segment is required
• You are fluent in English (oral and written required), working in an international context
• Knowing the ERP SAP is a plus
• Your listening skills are great (towards customers, colleagues, you are empathetic
• You have excellent personal and sales skills
• You like all technical aspects
• You know how to work autonomously and as part of a small team
• You are able to deal with cross-functional and international relations, in a multicultural company
• You are reactive and know how to find relevant solutions
• You are also proactive, determined and persevering, with good interpersonal skills and team spirit
• You can handle several projects while managing priorities
• You like communication and customer relations
  
  
  

What ICAPE GROUP can offer:

• Challenging projects in dynamic collaborative team
• Great promotional opportunities. We encourage internal promotion, whenever possible
  
  
  

SALARY

• Based on profile and experience: show us what you can do!
  
  
  

POSITION

• Permanent contract, full time
• Position open to disabled workers
  
  
  

LOCATION

• Solingen, GERMANY
• Home office option available
  
  
  

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with +650 skilled employees.