Inside Sales Consultant Home Services & Virtual Estimating

Ferguson Moving; Burnaby; On-site; CAD 60,000 - 75,000; Full time

Job summary

Ferguson Moving is seeking a dedicated individual for a challenging sales and customer service role in Burnaby. This position involves providing estimates, managing projects, and generating leads in a high-pressure but rewarding environment. The role promises career growth, teamwork, and a supportive atmosphere geared toward improving skills.

Qualifications

• Strong communication skills and ability to manage customer interactions.
• Proven sales abilities, particularly in high-pressure situations.
• Experience in customer service or sales roles is an asset.

Responsibilities

• Serve as the first point of contact for inbound leads.
• Provide estimates via phone and video using our proven quoting system.
• Help source commercial leads through targeted outreach.

Skills

Customer Service

Sales

Cold Outreach

Job description

This is a challenging, high stress sales and customer service role. Expectations and Standards are high, when at work it's expected that you are focused on helping our customers get through one of the most stressful periods in their lives, or bringing in new business through cold outreach efforts.

What we offer is a career, where not only will you have the opportunity to grow your income, but also grow yourself. We offer an environment of teamwork, community, and a constant strive to improve.

If you choose to accept the challenge of this role, we will do everything we can to ensure you feel valued, appreciated, and pushed to learn more. To accomplish this, we run weekly touchpoint meetings both in a 1-1 and a group environment to ensure everyone's on the same page, and we're addressing areas of improvement.

If you'd be interested in taking on this challenge, apply now. We look forward to the opportunity of potentially having you on our team.

Location : Burnaby, BC (In-Office at 4259 Canada Way)

Job Type : Full-Time | Base Salary + Commission | (OTE $60,000$75,000)

What Youll Be Doing

• Serve as the first point of contact for inbound leads
• Provide estimates via phone and video using our proven quoting system
• Set up on-site appointments for our local outside sales reps
• Close jobs valued up to $50,000+ directly from virtual estimates
• Diligently follow up with warm leads to maximize conversion rates
• Help source commercial leads through targeted outreach
• Ensure quotes are accurate, profitable, and aligned with our service promise
• Acting as the project manager throughout for all moving projects you've sold

This is an in-office role based at our head office : 4259 Canada Way, Burnaby, BC.