Inside Sales Consultant

Sysco; San Juan de Terranova; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Company pension plan

Stock purchase plan

Employee discounts

Job summary

Sysco is seeking a candidate to support the district during holidays and onboarding for a six-month development period, with hands-on training and backfilling duties.

The role focuses on B2B sales, account management, and exceptional customer service via phone, email, and eCommerce, aiming to transition into an InsideSales Consultant after training.

Qualifications

• Bachelor’s degree or 4 years of relevant experience in lieu of degree.
• Experience in sales or food service preferred but not required.
• Excellent verbal and written communication skills.

Responsibilities

• Articulates Sysco value proposition to onboard new customers and promote products, services, and promotions.
• Manages order channels (Phone, Email, eCommerce) with 50%+ eCommerce focus.
• Uses Sysco 360 CRM for pipeline management and communication measurement.
• Develops account portfolio to grow profitable sales within the territory.
• Resolves customer issues to ensure a positive experience.
• Analyzes customer needs and market trends to provide solution-focused offerings.
• Keeps informed of market conditions, product innovations, and competitors’ products.
• Participates in training programs to sharpen consultative selling skills and product knowledge.
• Oversees credit and accounts receivable management.
• May require additional hours based on customer needs.

Skills

Sales experience

Customer service

Excellent communication

Organizational skills

Problem solving

Negotiation abilities

Manage multiple priorities

Flexible schedule including Sundays/ho

Microsoft Office

Valid driver’s license

eCommerce concepts

Education

Bachelor’s degree or 4 years relevant experience

Tools

Sysco 360 CRM

Job description

JOB DESCRIPTION

This role provides essential support to the district by covering holidays,assistingwith various tasks, and preparing for a full-time territory assignment within sixmonthspost training/onboarding. The candidate will work closely with the District Sales Manager (DSM), handling assigned responsibilities while gaining hands‑on experience through training and backfilling roles as needed. Throughout the six-month development period, they will activelyparticipatein holiday coverage and other key functions to build the skills necessary to transition intoaInsideSales Consultant (ISC) position at 6-monthspost training/onboarding.

This positionis responsible forcustomer account management to promote Sysco’s products and services. Accounts primarilyutilizeeCommerce for order needs. Individuals in this position are committed to providing the exceptional level of customer service via telephone, email, virtual communicationplatformsand in-person (upon request). Individuals in this position are committed to providing an exceptional level of business to business (B2B) sales consultation, penetrate and grow customer base, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace.

Responsibilities

• Articulates anddemonstratesthe Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions.
• Increases customer share of wallet and improves sales mix.
• Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool.
• Manages an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management.
• Develops account portfolio andretainscustomer accounts to achieve profitable sales growth within assigned territory.
• Problem solving to resolve customer issues and ensure a positive customer experience.
• Evaluates customer business needs and analyzes market trends to develop customer centric product and service solutions.
• Stays informed of market conditions, product innovations, and competitors’ products, and sales; shares information with customers as part of value-added services provided.
• Takes a proactive approach to learning and development by activelyparticipatingin large group, district, specialized training programs to sharpen consultative selling skills and product knowledge.
• Credit and Accounts Receivables management.
• This position typically works traditional business hours, but the hours may vary per position based on customer needs.May berequiredto workadditionalhours asrequired.
• Complies withSysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spillimmediatelytotheir supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Performs other duties as assigned.

Skills

• Experience in sales or an equivalent in the food service industrypreferred butnotrequired.
• Completion of post-secondary education or equivalent experience.
• Customer service experience.
• Excellent oral and written communication skills.
• Ability to work independently andpossesssolid organizational skills.
• Superior communication (both oral and written) and interpersonal skills.
• Problem solving, organizational, and negotiation abilities.
• Ability to successfully handle multiple priorities.
• Flexible work schedule, including Sundays and holidays.
• Intermediateproficiencyin Microsoft Office including Excel, Word, PowerPoint,Outlookand eCommerce concepts.
• Valid driver’s license with access to a vehicleisrequired. Some local travelrequired.

Education

Bachelor’s degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Benefits

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.