Inside Sales Associate

Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd; Halifax; On-site; CAD 45,000 - 60,000; Full time

Job summary

A dynamic hardware company is seeking an Inside Sales Associate in Halifax. The role involves engaging with customers, managing orders, and collaborating with sales teams. Ideal candidates are self-motivated with a strong customer service background, and bilingualism is preferred.

Benefits

Opportunity to become a shareholder

Competitive compensation based on market

Support for career growth and continuing education

Work-life balance policies

Qualifications

• Minimum 3-5 years of experience in a similar position.
• Bilingual (English and French) is an asset.

Responsibilities

• Promote and sell value-added products and services.
• Answer customer inquiries at the service counter and over the phone.
• Monitor and advise customers on product availability and delivery status.

Skills

Communication

Customer Service

Multitasking

Education

Diploma or Degree in relevant field

Job description

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Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America : manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

We are looking to fill a permanent position of Inside Sales at our Richelieu Hardware Canada Ltd., Burnside, Dartmouth location.

Position Overview :

As an Inside Sales Representative you are an essential part of the Richelieu team! You are a main point of contact for our customer, whether it be on the phone or at our service counter. You will both closely with our inside and outside sales teams daily. You’ll know all about what we sell, know what we have on hand, and go the extra mile to get what we don’t have in stock. You’ll take their order accurately and help them get on their way. So, if you have experience, self motivated, dedicated to a career in the hardware industry, and enjoy being busy, friendly, and efficient, then maybe this is the perfect job for you

More specifically, your main tasks will be :

• Promoting & Selling value added products and services
• Answer customer inquiries at our service counter in person or by phone
• Taking orders and relaying information to customers
• Monitor and advise customers of product information, availability, and delivery status
• Participate in basic accounts receivable tasks, including credit check and collection calls
• General administrative duties in a computerized environment

Requirements :

• Diploma or Degree in … (any combination of training and / or experience judged to be equivalent will be considered);
• A minimum of 3-5 years of experience in a similar position.
• Bilingual (an asset)

Qualifications :

• Self motivated & great at multi-tasking
• Proven experience in Sales or customer service environment.
• Strong communication (written and oral) and presentation skills.
• Good aptitude in analyzing issues and proposing solutions.
• Excellent interpersonal skills and proven ability to create business relationship.
• A Canadian flagship : As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company : With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth : With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation : We offer competitive base compensation based on the market.
• Opportunity to become a shareholder : We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance : We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products : We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow : We encourage career opportunities and continuing education for the professional development of our employees.

Interested in this position? Please visit our corporate website at https : / / www.richelieu.com / emplois to submit your application.

By submitting their application, candidates consent to Richelieu Hardware Ltd. collecting , using and retaining the documents submitted for the sole purpose of evaluating their candidacy . These documents may be retained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) months following receipt of their application.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Building Materials

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