Inside Sales, Account Lead - Quebec or Ontario, Canada - Remote

Job ID

75392

Inside Sales, Account Lead

Quebec or Ontario, Canada

Remote

As an Inside Sales, Account Lead for Romer Labs, you will be the trusted face of Romer Labs in Canada, owning key client relationships, driving strategic sales growth, and delivering food safety solutions that make a real-world impact. If you're energized by consultative selling, market development, and building lasting partnerships, this is your opportunity to lead with purpose in a remote role that gives you the autonomy to thrive.

This is a home-based position with no regular travel required, aside from initial training and one annual sales meeting.

This position is for our Romer Labs division, which offers a broad range of innovative products and services covering mycotoxins, food pathogens, food allergens, gluten, GMO, veterinary drug residues, and melamine. www.romerlabs.com

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Responsibilities

1. Develop and maintain strong customer relationships by identifying client needs and recommending appropriate products, services, and solutions
2. Generate new business opportunities through lead generation, cold outreach, and upselling to existing and prior customers
3. Monitor industry trends, competitor activity, and customer segments to identify growth opportunities and refine market positioning
4. Prepare and deliver sales bids, manage account planning, and support the development of sales strategies to meet revenue targets
5. Accurately document all sales activities and customer interactions in Salesforce (CRM) to ensure data-driven decision-making
6. Continuously expand product knowledge through training to effectively communicate technical features and support customer success
7. Support field-based Account Managers by preparing customer quotations and assisting their clients during absences to ensure uninterrupted service

We Bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• Respect for all, regardless of background, beliefs, or identity;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future;

You Bring

• Bachelor's degree preferred; background in sales or account management, ideally in food safety or life sciences
• Bilingual in French and English with excellent communication skills required
• Skilled in post-sale relationship management, strategic prospecting, and building customer rapport
• Proven ability to analyze market trends and develop growth-oriented sales strategies
• Proficient in CRM systems (preferably Salesforce) for pipeline management and data-driven decision-making
• Ability to travel to the U.S. for training (2 weeks) and annual sales meetings (1 week)

At dsm-firmenich, we are fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drive unprecedented progress. We aim to build a workplace where opportunity is truly equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, and diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history, and team fit to promote fair and equitable opportunities.

Employment decisions are based on job-related reasons regardless of race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, veteran status, or any other protected status by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. If you need assistance and are comfortable sharing, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, using natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. www.dsm-firmenich.com