Inside Sales

FASTSIGNS International. Inc; Surrey; On-site; CAD 46,000 - 55,000; Full time

Job summary

A growing visual communications company seeks a motivated Inside Sales Associate to join their team. This role involves engaging with customers, managing sales processes, and providing excellent service in a dynamic environment. The ideal candidate is customer-focused and driven to exceed sales targets, with opportunities for bonuses and advancement in a thriving company.

Benefits

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Profit sharing

Vision insurance

Qualifications

• Three years experience in retail or inside sales with customer service.
• Proven track record in hitting sales quotas.
• Ability to perform cold calls for new business.

Responsibilities

• Sell consultatively and make product recommendations.
• Maintain a database of qualified leads and follow up on referrals.
• Prepare estimates and manage customer communications.

Skills

Customer service

Sales skills

Communication

Organization

Time management

Education

College diploma or equivalent level of education

Tools

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Profit sharing
• Vision insurance

Company Description

Boulevard Signs dba FASTSIGNS Surrey is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic/signage solutions for businesses large and small. We are seeking a dynamic, motivated and experienced person to fill the role of Inside Sales Associate who will work closely with Customers, Design and Production teams to create branding solutions to customer needs and will be responsible for executing all aspects of the sales process.

We will train the right candidates with sales experience in learning the exciting sign manufacturing industry.

Job Description

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Visual Communications Specialist (VCS)!

As an Inside Sales Associate, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.

Our ideal VCS is an outgoing, responsive, eager to learn, focused, and motivated individual with excellent listening skills can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

RESPONSIBILITIES

• Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
• Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
• Follows up on new leads and referrals resulting from telephone, marketing, and email activity
• Prepares estimates and establishes/maintains estimate follow-up procedures
• Communicates with customers on order status and changes in the production schedule
• Maintains an attractive retail environment (clean, organized, and functional)
• Helps as needed with reports, close-out, invoices, and required paperwork
• Identifies and resolves customer satisfaction issues
• Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS

• College diploma or equivalent level of education required
• At least three years in retail or inside sales with excellent customer service experience
• Proven record of consistently hitting/exceeding sales targets or quotas
• Able to perform cold calls to secure new business for the center
• Experience resolving customer satisfaction issues
• Experience working under pressure with multiple tasks/projects
• Proficient computer and internet skills, including Microsoft Office suite
• Strong verbal and written communication skills
• Intermediate math skills
• Strong organizational and time management skills

COMPENSATION AND BENEFITS

• Salary: Commensurate with experience. Range from $46,00.00 to $55,000
• Bonus : Up to 15% of the annual salary. 50% of the bonus will be based on monthly overall sales for the company and remaining will based on individual performance
• Extended Health and Dental benefits
• Opportunities for growth

Please send your RESUME and COVER LETTER via the link. NO PHONE CALLS PLEASE