Inside Presales Security Expert, Channel

Fortinet, Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company is seeking an Inside Presales Security Expert in Toronto to support sales efforts with technical expertise. You will qualify sales leads, assist in sales calls, and provide customer training. The ideal candidate has 3 years of technical experience and a strong understanding of networking technologies. Opportunities for travel are included.

Qualifications

• 3 years’ experience in technical/pre-sales support as a sales or systems engineer.
• Solid understanding of networking protocols and technologies.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Act as the main technical resource on sales calls.
• Provide post-sales training to identified customers.

Skills

Technical/pre-sales support experience

LAN/WAN/Internet services administration

Understanding of DNS, NFS, SMTP, HTTP, TCP/IP

Knowledge of Routing, Switching, VPN

Expertise in Network Security and Intrusion Detection

Excellent presentation skills

Education

Bachelor’s degree or equivalent experience

Graduate degree

Job description

We are looking for an Inside Presales Security Expert to work closely with an Inside Channel Sales Representative in a defined territory. The main mission of the Inside Presales Security Expert is to support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.

Responsibilities :

1. Pre-sales - assist in qualifying sales leads from a technical standpoint.
2. Sales calls - be the main technical resource on sales calls and educate the customer and partner on issues ranging from features, specifications, and functionality to integration.
3. Be conversant with networking applications and solutions.
4. Post-sales - act as the lead technical contact for identified accounts for technical issues, working closely with the technical support team to resolve customer issues.
5. Provide assistance to identified customers with post-sales training.

Required Skills :

1. 3 years’ experience in technical/pre-sales support as a sales or systems engineer.
2. 3 years’ experience in LAN/WAN/Internet services administration.
3. Solid understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
4. Knowledge of technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
5. Understanding of protocols and technologies like RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
6. Experience with encryption and authentication technologies.
7. Excellent presentation skills.
8. The role requires regular travel outside of the office to engage in sales activities.

Education :

1. Bachelor’s degree or equivalent experience. Graduate degree is favorable.